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September 2024 by Chelsie Ostrom
I've never been so disappointed in customer service! I went in looking to get a wedding band. I was pushing a stoller and my hair in a pony tail. I have never felt more judged on my appearance in my life. Let me be clear I wasn't dressed like a slob either I was in a skirt and a nice shirt. The gentleman couldn't be bothered to give me any help or answer my questions. He was vage and rude! I called to ask for the style number on the ring that I found and ounce again passed off to the gentleman and he was rude and unhelpful
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August 2024 by Jesse Phillips
My wife and I were interested in buying some wedding bands for our 10th anniversary. While we initially disagreed about exactly what we wanted we could have moved past this. Unfortunately the sales person was laughing at us. We felt incredible embarrassed and disrespected from this unprofessional behaviour and left immediately.
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May 2024 by Aaron Bergman
I have been dealing with Debbie for years and she always looks after me. Recently I purchased a set of earrings that had a minor issue and we were looked after right away. Amazing customer service and super friendly staff. Thank you.
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January 2024 by Monique Bray
Harjeet was so very helpful and kind would recommend her to anyone looking to purchase items at Ann Louise in Prince GeorgeAnd yes she made a sale to us
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September 2023 by Shawna Linn
A wrist watch that runs off your own energy!?I pop in from time to time to get my gifts resized or something shiny catches my eye....but the thing that separates this Ann-Louise jewellers is the STAFF.The ladies are so friendly and attentive and Riley is so stylish naturally....this team at this location is what makes this store stand out.If you are a bit hesitant because you are going to propose soon or need a gift for your mom....Come here for great advice and leave knowing she's going to LOVE IT GUARANTEED.And the store feels welcoming and not intimidating and stuffy.They will take great care of you. ?
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June 2023 by gloria whitmore
I was guaranteed the links for a watch would be in 6 weeks been 9 weeks now. The manager that I found to be rude told me last week to try Thursday maybe. This os for a grad gift now no response from them
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May 2023 by Ruby Power
Mary and Rylee were fantastic! They have a wide variety of products and the staff are more than happy to help you with picking out the perfect piece!
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April 2023 by Kazi Mohammad Zayed
Bought a chain and a locket for my daughter from here. Debbie was great and found the right one me. Keep up the good work.
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March 2023 by Mikaela Paige
If looks could kill.. We've been to this location a couple times, and left without a half decent experience each both times. My fiance and I were very excited to look for wedding bands, the first time, we looked around and the staff was chatting amongst themselves- looked at us, but didn't say a word. The next, we got daggers as soon as we walked in. We were (reluctantly) approached by a middle aged woman who asked if we needed help after a while browsing. We said we were looking at wedding bands. Completely unenthused, she just said "OK." And stared at us as we pointed at a couple rings and expressed interest in them. She just asked us "What do you want" and acted as though we were a pain as she took out the 2 rings for us to see. 2 encounters, only looking at 2 rings and it was extremely uncomfortable. Unfriendly, unapproachable, unhelpful. Won't be back, won't recommend to anyone.
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March 2023 by Hulio Beeds
Friendly staff, awesome selections! I love all the Marvel and cool crystal they have.
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January 2023 by -Candy-
Amazing service by the individual with beautiful long red hair. They were so helpful and kind. My boyfriend and I went to buy rings for eachother, and the person went above and beyond for us, getting us two beautiful matching pandora crown rings!! Apologies for not catching their name, but nonetheless, amazing service. Will be back :)
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January 2023 by Iuliia Pakhomenko
Terrible customer service. They need to do a better job at training their employees when it comes to knowing their product options and selling skills.
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January 2023 by Denver Marraty
Friendly and helpful staff.
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August 2022 by Bree Woodward
Very nice employees, helpful
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July 2022 by Canco 103 Interlakes
I bought Bangle for my wife. Really poor quality product. Found crack in Month after. Then I went back to use warranty. They are asking $50 to fix it, because it’s not covered under warranty it’s not manufacture default. REALLY poor quality product. Will Never ever shop at Ann- Louise. ?
