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October 2024 by Twyla TwinkleToes
If the owners can't handle the addicts in their neighborhood, they should move the store. Horrible service. Creepy owners. They seem to carry mostly xl and XXL and xxxl sizes. Prices are never ever discounted.
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October 2024 by Zach Sims
I was looking for a pair of Canada west work boots and a-one carries that line. However, I am going to be honest and say I was hesitant to go and spend my money there based on previous reviews.. When I called, the employee was extremely helpful and set aside a few pair of boots for me to try and I was just going to get a fitment and order online. I got there after work, I sat down and started to try on boots and the employee was extremely nice, knowledgeable and good at her job. She answered all my questions, knew the difference in each boot and helped me determine what would be best for my work. I'm only 3 hours into my shift but the new Canada west boots I got from A one are fantastic and so were the people at the store. Ignore all the negative posts. These people are knowledgeable and passionate when it comes to supplying canadian made boots. I'll be buying all my Saftey gear here from now on.
Thank you A One
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October 2024 by Keenan
Absolutely terrible service. Only carry 3 sizes for a specific boot that wouldn't fit a 15 year old kid let alone anyone that actually works in the trades. The lady at the front was also rude when I asked if they could order my size in. Never shopping there again
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August 2024 by Island Off-Road Adventures
Absolutely unreal. This store will not even sell clothes to a teenager unless he's accompanied by an adult saying that they don't have anything in there for him when he fitsmens small and absolutely loves the clothes they have but because I work the same hours as they do and can not come into the store personally they refused to even let him look let alone buy anything. Absolutely pathetic and will NEVER see a dime from me or anyone I know
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August 2024 by Kurt Longacre
The woman that works the front desk is rude and not helpful at all. My buddies 13yr old son walked in with $200 in his pocket to buy clothes and was told to leave because they don't have any clothes to fit him and he isn't welcome in the store without an adult. I have never heard something so rediculous and unprofessional in my life. I have spent a lot of money there over the years and plan never to go back again.
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April 2024 by Adrian Marzec
Best place for construction gear hands down, screw Marks. :)
The owner may seem a bit wishy washy with people coming in, but keep in mind they deal with alot of shop lifters!
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November 2023 by Donna
Lots of products and supplies.
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November 2023 by 00 11
theyre just stressed out
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October 2023 by Natalie Raffeiner
If you can find the stock by yourself in the incredibly messy store, and wait outside during their ‘open’ hours for them to get around to opening, and put up with the horrible way the owners treat their constantly turning over staff…you’ll probably find the gear you’re looking for. They carry most of everything. Good luck.
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October 2023 by Vanessa Perison
This place may have what your looking for, but you have to beg to get any kind of help, they treat you like you are an annoyance, the customer service is absolutely abhorrent!! I don't know how they are still in business other they have a monopoly in Duncan!
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July 2023 by Dylan Jones
Incredible selection of work gear and the woman working there was very helpful and accommodating!
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February 2023 by Stacey Wenstob
Terrible customer service. Older lady at front desk was extremely rude. Never again will I give A1 my money.You can get most of this stuff at Adam's, Marks etc and the prices are generally lower never mind their customer service far surpasses A1.
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February 2023 by Mathew Montebello
Store has great stock but it's super crowded and hard to get around staff is on edge because the store is in a bad area so you'll be followed around the entire time which is really annoying
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January 2023 by Josh
Best safety supply store on the island. A-One has the best selection of boots and work clothes, the best high-vis, supplies for more industries than you can shake a stick at, the largest variety of high quality gloves ANYWHERE on Vancouver Island.This is one of my favourite stores, period.
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January 2023 by Jason Alexander
First I need to say the main reason they seem paranoid is because they constantly have homeless going into there store and trying to rip them off.Iv been shopping at A1 for a long time and yes customer service is lacking. They know me by site so I don't get bothered but being nice and talking to them warms them up.If you want quality and selection this is the place.And if you think you'll find what you need at Mark's good luck with thatCheers
