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“Unfortunately U-Haul is the only option for long distances. This makes them a bad option or sometimes a bit annoying to have to rent from them. The product is very good. The in-person service is excellent, but the logistics and the company sucks.”
“Jamie is very informative, helpful and gave a detailed explanation to assure the best quality of service and to make sure I would be well-taken care of. The follow up and customer service is great with this company :).”
“Great experience with the team. Fast and polite. It was raining on the day but it did not affect them at all. Even reminded me to be cautious of slippery floor. Highly recommended.”
8:30AM - 6PM
800 Boyd St, New Westminster
Self Storage
“I highly recommend Advanced self storage. I was feeling pretty stressed moving from the island and they went over and above assuring the process was painless and easy. Nico and the team are professional, friendly, Rates are perfectly priced, communication was quick and easy. Thank you for making my life so much easier and taking the stress off my plate. Excellent customer service and great facility- clean and easy to access.”
“Very clean, well managed, and convenient location. Manager was very helpful and well above and beyond to take care of the client. No hassles and they do their best to help you out.”
9:30AM - 6PM
8654 120 St, Surrey
Self Storage
“Its my first time getting a storage unit and the experience was good. I didnt have to go and find any other location. Its my first pick and I took it. Thanks to the very nice staff that provided me good service. Jasmine helped me through the process from beginning. Shes reliable and answers questions directly. Its very convenient for me to choose these location as its close to my place. I can see it is secured with 24/7 CCTV system. I trust that my things will be safe.”
“This is my third time with Advanced. I love them. I guess that's a strange thing to say about a storage company, but when you need storage, you really need storage, and it sure is nice when the company is honest, friendly, aboveboard, and affordable, with the great bonus of friendly, competent staff. I had my stuff in here for 5 years previously, and the site is clean and well-kept, with spacious, climate-controlled units. And the people are always so great. The previous guy that I interacted with, whose name I sadly forget, was absolutely wonderful, and I was very happy to discover that the newest staff members are just as great. They go out of their way to make sure that everything is right and that our experience there is a good one. For instance, they noted when I said I was going to start the move in, and when I didn't manage to get there that day, they gave me a call in the evening to see if I wanted them to leave the company lock on the unit or take it off for an early entry the next day. I could give lots of other examples, but it would take too much room. And meanwhile, I got a 5x5 locker for less than half the price that I was quoted at Maple Leaf Storage. There's no downside. I'm a fan.”
“Jackie was the representative that I spoke to. She was very kind, courteous, professional and found all answers to my questions. I have had only great experiences in dealing with the staff that i have encountered at CubeIt. Thank you.”
8:30AM - 5PM
1051 Eburne Pl, Richmond
Self Storage
“We ended up selling everything we planned to store so we didn’t end up storing with Vault Valet but my brief experience with them was great. Don was very knowledgeable and friendly and the prices are great. Will be my go to place if I need one in the future.”
9:30AM - 5:30PM
1311 East Kent Ave N, Vancouver
Self Storage
“I had the good fortune of stopping in to check availability on a rental, and Jenny was very accommodating, going through the processes and explaining how everything works. I subsequently rented a storage unit and was moving my stuff in within a couple of hours. Great service and was pleased with the pricing I got on my unit. Definitely recommend!!!”
8:30AM - 6PM
3240 No 4 Rd, Richmond
Self Storage
“Excellent facilities! Francis was very helpful and knowledgeable. Him and his staff were friendly and very accommodating to my needs. Would use this facility again for storage. Gates are all secured with a code so I felt like my items were safe in storage! Highly recommend!!!”
“The prices are reasonable and the facility is well-kept with appropriate pest control measures in place. A very no-frills, wood-compartment storage facility. Shelving needs to be done on your own and nothing can be fastened to the walls. Hours are limited regular daytime business-type hours, including on weekends. Without after-hours access without staff on site, this probably helps with security and keeps from having people physically occupying their lockers. CCTV cameras seem adequately sufficient to cover the space, and hopefully are also there to prevent inter-locker theft as some of the units have open tops.
Everyone I interacted with leading up to signing a rental agreement and the week or two following were really nice. Except one time I arrived at 4:52 (closing time is 5:00) on April 7, 2024, I came to run enough items I could carry in my hands to my locker to drop and go. I was out of there by 4:55. The moment I exited my car the staff member on strength at the time ran out of the sliding doors and said in a rather manic tone, “you better make it quick, I’m closing up in 5 minutes. I want to see you run, alright?”. If I was on a military course or being spoken to by my toxic father, I’d find this acceptable and par for the course. But I’m a customer; regardless of what negative experiences you may have previously had, the projection isn’t really appreciated. You could have simply denied me entry and I would have been fine with that, or otherwise reflect on what other communication styles might achieve the same desired outcomes without being condescending or making me feel like I’m being an inconvenience. I said “have a pleasant Sunday” on my way out and this was received and responded to positively. I just find it ironic that the customer is the one that has to employ his toolkit of tact and be nimble with de-escalation strategies, and not the other way around.
Edit: appropriate response from owner of the facility, raised from 3 to 4 stars.”
“Very reasonable staff especially Henry. I visited yesterday to inform him about my termination of my current rent and add another small unit for a short term. Easy to deal with and no other questions. Highly recommended.”
2 - 6PM 10AM - 1PM
11820 River Rd #150, Richmond
Self Storage
“For the price and access availability, this place is not too bad. A bit older. Storage is storage and it's probably the most economical due to age and convenience. Would recommend for a basic storage needs with no frills.”
“I was so impressed by the service provided by this company. Very accommodating. Excellent location.
Barry was exceptional. Went above and beyond to ensure I had everything I needed. Very friendly. I would highly recommend Vancouver self storage to anyone needing short or long-term storage.”
“Friendly staff and very attending. I was asking questions while a lady came and waited. The staff asked me politely if I can let her pay for the rent first. I had no problem at all and after that the staff spent a good amount of time with my request and everything went very well. Convenient location and I will recommend.”
“From booking the POD to accessing it at the endpoint, everyone I spoke with was professional and helpful.Special thanks to Sean at the Surrey location, who did everything possible to ensure we had access to our POD in a timely manner, alleviating moving day frustration!”
7:00 AM - 7:00 PM
1070 SE Marine Dr, Vancouver
Self Storage
“I have rented twice from SE Marine. I am in the mining exploration industry and rent pick up trucks all over Canada. Hard to impossible to rent a heavy duty 3/4 tonne 4X4 in Vancouver but SE Marine has them. Good tires which most city trucks if you can get them have city tires no good off road. Not in pristine shape but no one wants to rent a new truck for what we do. Drove 2300 km over 7 days and mileage, insurance all in about $105 a day. Good deal for what I do. They have my business, fits in well on a contract basis. See lots a negative reviews but I figure idiots who are moving apartments and have never rented a truck in their life. V8 not easy on gas but smokes every1 on the Coquihalla. BCProspector”
7AM - 7PM
1070 SE Marine Dr, Vancouver
Self Storage
“I would like to commend and say thank you to Mamini, for the excellent customer service and for job well done.. ? ?.. For being polite and very helpful for customers enquire .”
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“I got a storage unit that is really big at Annacis Lock-Up. I had 2 large units at UHaul on SE Marine Drive. During the pandemic with people struggling financially, UHaul decided to raise their monthly rates by $10 for each of my 2 units. I got the one at Annacis that could put all the stuff from 2 units into 1 and it saves me $100.00 per month. Staff are great, helpful, and friendly. I am so happy there.”