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September 2024 by Don Was
I've dealt with Kendal for over 30 years now. Fantastic product and one of the best service in the industry.
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December 2021 by Cole Powell
Very well managed company. Excellent product quality. Really friendly helpful bunch!
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December 2021 by Virender Jaat
Their service and staff is well coprative and no need to wait to pickup. Just go and take really very well
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December 2021 by jim steeves
Old residential product lines. In this case sold to us for 2 100' track runs. No way to bond it as screws are on back side and couplers fit terribly. Guys solution to me was 'yeah they haven't changed in 20 years usually just sold for residential' That's after they had my $2k. They sent me 3k integrated heads when I specified 4k. Asked what they could do they said nothing no heads have higher spectrum than that. So I spent time going through their products pages. Found decent non integrated that could utilize GU10 LED's with a 4 k spectrum. Seemed simple actually cost less....this was not even considered from them as no customer support after they've got your money. Will never give them a dime again neither should you.
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December 2021 by Farhad Zolfaghari
Had an issue with a bedroom fan. I googled the name and found the store which was in Delta. Took it there and they replaced it with a new one. I had no idea that it has a lifetime warranty. Excellent customer service. Meredith was welcoming and took care of me very well. Highly recommend their high quality products and service. Thank you!
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December 2020 by Frank Kelton
David was "over-the-top" helpful in sourcing a 10 year old transformer which he sent from the Vancouver store to the Edmonton store and which I installed today. It saved us from having to replace the entire track-lighting system and I am extremely grateful!
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December 2020 by Dwayne Moore
Customer service at Kendal Lighting was absolutely stellar! Thanks David!
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November 2017 by Ruth Steele
Although I was promised delivery on a Friday before the long weekend, Kendal cancelled the delivery without notice. When I called on Tuesday, they still could not ship it until late that afternoon. There were 3 electricians at my home all day Tuesday waiting for the lights to arrive, getting paid to do nothing. Very poor customer service.