“Fido reps like Shahimsha really pay attention to details. He did an excellent job today discussing security, and porting over and testing two phones. I guess if you are computer and cell phone savvy you can DIY. But for this old guy it is too hard to setup stuff. Once i tried freedom monile and i could never get it working ( zero support available) FIDO is a reasonable alternative.”
“On two separate occasions, Wireless agents provided exceptional service, assisting with the best plan for me, porting an existing phone number, and other complicated requests of me. All while dealing with Black Friday customer busy-ness. Thank you Warren and Tyler.”
“Simon is the bomb! He went through lots of options of phones & plans for a first time senior cell phone user. He helped with set up, accessories & exhibited exceptional patience, encouragement & confidence. The whole process was unexpectedly pleasant. Highly recommended!”
“Amazing customer service! Diana at till 7 made my entire experience delightful! It was a regular shopping experience that she turned into a fantastic one by her warm, cheerful spirit and lovely conversation. Thank you Diana!”
“Taya at Courtenay Crossing was fantastic! We were switching from Telus to Koodo, which involved significant changes to our plans, and she was very knowledgeable, patient and helpful throughout the process. Quite simply, she was wonderful to deal with!”