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“This review is specifically about our small business advisor Keith.
Extremely personable and professional advisor who took the time to make sure I walked out with exactly what I needed.”
“Just stopped in for a bank draft - I got there at 8:45 and was first in line. It did line up significantly behind me but it seems like it was moving at a good pace when they opened. The teller (I didn’t catch her name) was very polite, helpful and genuine. She made sure everything was correct. Similar experience to stopping in at a branch on the mainland and not many seniors as others have reported. Perhaps getting here when they open is the difference, but overall a normal in-person banking experience.”
“We had a great experience at the Courtenay branch today.
Lana was very friendly. She helped us out quickly and efficiently.
Thanks Lana, your positive energy made our day!”
“Much better than other branches, the staff are helpful and good at explaining things. Most of my frustrations are because of the way banks in general operate these days which is frustrating.”
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“I love my credit union, big banks are NOT there for you, just your money. Credit Unions help your local communities...unlike big money banks. Keep an eye on your contracts and constantly changing TOS, big banks are sneaks.”