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“This was our second year purchasing our corporate Kids Christmas gifts at this location. This year was extra special we had the honour of working with Megan see was exceptional! Thank you Megan for making our shopping experience so much easier.”
“Great store with lots to pick from. Board games, puzzles, models, etc all decently priced. They have plenty of Funkos for your collection and are very knowledgeable with what they have/don’t have.”
“Almost a 1 star experience, but was saved by Krista
Bought a bassinet at Once Upon a child, when we brought it home we realized it was just a bit to big for the space. No worries though, because they have a 7 day return policy which is explicitly lists equipment on the receipt as returnable.
Two days after purchase I bring the bassinet in with the receipt and start the return process. When we attempt to complete the return it's declined as too large of a return. The cashier, Krista calls her manager on the phone for help who tells her that equipment is only refundable for store credit, despite what was on the receipt and on the multiple signs at the cash register.
Krista then calls the owner and doesn't hear back. So she takes it into her own hands and finds a way to give a refund by breaking it into smaller chunks.
To the owner & manager - please fix your policy and/or signage, you nearly lost a new father as a potential life long customer, only Kristal's quick thinking saved the customer relationship.”
Toy Stores
Toy Stores
Toy Stores
Toy Stores
“I purchased an item from Andy privately at met at his shop. He's a very honest and trustworthy person and I can see he is passionate about what he does. Highly recommended! Thanks again for the Kona Hahanna!”