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February 2024 by acsanita giri
Maral is amazing
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February 2024 by Rez
“Do Not Buy from The Brick”The showroom presents items well, but upon delivery, you will encounter issues like missing parts and broken legs. The frustrating part is being asked to wait for months to receive the necessary components. The attached photo depicts the state of my bed a few weeks later and still waiting for parts and it is the same for my couch delivered with broken legs. I purchased 4 items and 3 of them were delivered broken or missing parts. Do Not Buy From The Brick.Update to Brick’s reply;I had already given you all the information before writing this review. No resolution as yet just waiting game.The problem is;In the first place, The Brick should not deliver broken items or missing part furnitures and then tell the customer to wait for so long to receive them.“DO NOT BUY FROM THE BRICK”NEW UPDATE;“NEW SCREW-UP AGAIN”We were so happy when they sent a replacement for the broken couch BUT the Brick’s delivery guys broke the door frame scratch the wall and damaged the door (attached photos). The damages were supposedly reported and someone was to contact us but as yet (2 weeks later) no one has contacted.I have a feeling this is going to be resolved by a law suit at the end.
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February 2024 by Kamran T
Mehdi has beed great helping us on our purchase. Thank you.
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February 2024 by Elena Campbell
Sima was very pleasant and helpful, she certainly made both our visit and purchase a wonderful experience
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February 2024 by Sherry Nem
Excellent service and personable sales assistant. She gave us two choices that were quality and on sale.
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February 2024 by Lisa M
Mario was great and made the purchase of my new sofa great
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February 2024 by Gail Wald
Yalda was wonderful and was friendly knowledgeable , no pressure sales person. A pleasure to deal with.
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February 2024 by Skin zone
Thanks for Mehdi for helping us and for his good attitude.
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February 2024 by tiana ucint
got a new bed and bed board for good prices. They have fair deals and discounts. The staff, Yalda was very helpful, very kind and sweet. Good warranties as well. -Precious
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February 2024 by Bill Dingwall
We have purchased a lot of items through the Brick. Recently a sofa came damaged and had to be replaced. Brittany (in shipping at the Coquitlam store) was great to deal with. She was very professional and helpful. When the replacement sofa was delivered several days later, they did not not unwrap the sofa and rushed out (being behind in their deliveries). On my behalf Brittany tried to get them back and advanced our concerns to management. She was able to secure a credit for us. She was great....and had our customer experience and the Brick reputation in mind. Thank you Brittany. Mike in sales was also great to deal with.
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February 2024 by Kamran Nasri
We were shopping for appliances and decided to try the Brick store in Coquitlam. When we walked in, we were greeted by Mr. Mehdi who was very professional and knowledgeable. He helped us with selecting the appliances that we were looking for and made sure that they were delivered on time, as promissed. I would definitely recommend the Brick store and their friendly, and professional staff for your home appliances needs!
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February 2024 by zanyar marabee
Media he is the best;he have to ba a Manger for the BRICk
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February 2024 by heydar marabee
Mehdi was great!
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February 2024 by Anasnans Hahaj
Sima was great? She helped us with our purchase, she is very patient
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February 2024 by qifang hu
I am very happy shopping at Brick, Yalda salesperson is very enthusiastic, patient, and helped me choose the furniture I liked.
