Rapid Auto Glass is highly praised for its exceptional service and professionalism. Customers frequently mention the outstanding assistance provided by Annabelle, who is noted for her kindness and efficiency. She simplifies the repair process, ensuring a stress-free experience for clients. Many reviews highlight the rapid turnaround time for repairs, often completed within 24 hours, and the availability of courtesy cars, which adds convenience for customers. The staff at Rapid Auto Glass are described as friendly and helpful, going above and beyond to assist with vehicle needs. In addition to prompt service, they show attention to detail, such as cleaning the interior and addressing additional concerns, like replacing adhesive mounts for dashcams. However, some reviews indicate a need for improved finishing touches, as a few customers noted leftover adhesive residue and lack of thorough cleaning after repairs. Overall, Rapid Auto Glass is recommended for its fast, thoughtful service and the dedication of its staff, particularly Annabelle, who leaves a lasting impression on clients. Despite some minor concerns regarding post-repair cleaning, the majority of customers express satisfaction and a willingness to return for future services.
Annabelle, the owner and the service person were wonderful, very friendly and helpful. The service person went above and beyond to look after our car. I called several places and this page has a courtesy car and the windshield in stock! It was really fast, fixed be 1pm the next day after bringing in the car after hours... read full comment
October 2025
Great service - friendly staff - Peter went above and beyond securing my window while I waited for the special window to arrive.
September 2025
maple auto glass did a fantastic job replacing my window on my mercedes cle300
it is brand new and they supplied a rental car as well
friendly and quick service. I would highly recommend this shop to anyone in surrey or lougheed looking for a glass repair shop
