“Did a great job helping me install my screen protector on both my phone and laptop even if I got the screen protector from another vendor. Didn't even charge me for his assistance!”
“Service was excellent, fast and friendly. Associate was knowledgeable about products offered and got me a great deal. Jamie was great. Definitely recommend stopping by and seeing what they can do for you. I have cell phones, home services and safety services. Telus has been great and this location provides top notch service.”
“Exceptional service from Jennifer! She was extremely thorough and took the time to explain all the options clearly, making sure I found the right setup for my needs. Her professionalism and positive attitude made a huge difference. If you are looking for great service at this location, I definitely recommend asking for her.”
“Update:
I went back to the store today, and I’d like to sincerely thank Manager Bhuwan Chandra for his professionalism and responsibility. He carefully reviewed my case, clearly explained the billing details, and worked with me to resolve the issue. I truly appreciate his patience and effort in making things right!”
“Took my Phone in to get the screen replaced. Superb experience. Multiple store staff greeted me and were very friendly. I forgot my password and had to wait an hour for the security delay to end, the staff reserved me instantly with no issues. I came back after, they fixed it and I was on my way.”
“Had a great experience with the Telus representative at Open Connection on Lonsdale. She was very knowledgeable, worked very quickly and gave us recommendations. I will definitely go back for my next iPhone purchase and accessories. Thank you!”