Medical Supplies near Coquitlam, BC

“Few days ago I was in a store looking for walker to rent. Annalies and Mikaela spent time listening my needs and solved my problem by finding perfect walker that will perfectly serve my needs. Thank you so much for your excellent service.”

“Tara & Neil were both caring & much needed additions to my health team when I was faced with an emergency temporary ileostomy. They were responsive, easy to connect with and very helpful. Thank you for everything !”

“My husband has a progressive disability. Although we live in Maple Ridge, I travel to Port Coquitlam to deal directly with Hal anytime my husband needs new equipment or prior approval by our insurance company. He is so knowledgeable and has a great deal of empathy for the people he is serving.

My husband began many years ago with a walker, then a mobility scooter, and recently Hal helped him obtain an electric wheelchair to move around in our new, smaller living quarters. But I was especially pleased how Hal was able to find the right chair to accommodate my husband’s multiple disabilities, and get approval from our insurance company faster than any other companies we have dealt with.

So far Hal has helped us purchase a replacement hospital bed, a much safer shower chair, and an electric wheelchair for my husband. He took the time to ensure all the equipment was the best choice for him. Our previous experiences with other local companies have been that they have the order written up and quotes sent to the insurance company before a final decision has been made.

After many years dealing with various Medical Equipment companies and their technicians, I find I can trust Tri-City Home Medical Equipment’s superb tech, Eric. We had him come and dismantle and move my husband’s electric medical bed to our new apartment. A previous move and the resulting damage to an older bed made us realize how important it is to have a knowledgeable tech like Eric handle complicated and expensive equipment. And even though it was in the middle of a rain storm, and the elevator broke down, Eric managed to get it all done and set up so my husband could be comfortable before the movers came with the rest of our household. Eric has many clients in Maple Ridge, so I know we will not have to wait long for his help with an urgent technical problem. Today he is delivering two new batteries for the scooter along with a new armrest.

Lastly, as a child of parents who ran a family business, I respect how Hal is following in his father’s footsteps. His dad must have been a very special man, because Hal certainly knows how to take care of his customers.”

“Very friendly staff at the desk. I arrived about a half-hour early for my appointment with Mike, but he appeared within five minutes and took me early. Very pleasant and informative. Next appointment I should receive the orthotics and we’ll see how that goes! I am pleased so far.”

“I made an online order for a set of covers for a bath chair that my parents use. The order was made online, easy checkout process and this was followed by fast shipping. Really easy process from start to finish. Absolutely 5 Star Service.”

“Love love love Howard and his team. Everytime we have needed help he is there to answer a call or chat in person. He’s quick and knowledgeable and super nice ! Thanks ? Lancaster ( Howard and team )”

“This is my second time visiting this place. First time I bought Obus Forme pillow as per my Physio's recommendation. I visited today to buy Obus Forme Body massager. Whole experience was such a memorable. The professional customer service of Shelyn Jeet was beyond my expectations.Highly recommended and will be visiting Wellwise Nordel for my future needs.Thank you Guys :) :)”

“Went shopping for boots here and was immediately steered towards redwings by the associate after saying I was there for some Keen boots. Once I assured him I wasn't interested in some redwings, he found me a couple sizes of keens and that was the last I saw him.
Another sales associate, Sabrina, checked on me multiple times, helped me out with some insoles and leather protectant. She was very helpful and made my shopping experience much more enjoyable than how it began.
Ask for Sabrina if you're shopping at Ono!”