MAC Cosmetics at Coquitlam Centre is known for its pleasant and knowledgeable staff who provide great customer service. Customers report being greeted warmly by every staff member and never feeling pressured or rushed. The associates are described as incredibly kind, helpful, and patient, taking their time to listen to concerns and find perfect solutions. They are visibly passionate and use their sound advice to help clients find exact shades and the right products, such as foundation or brushes. The store offers services like applying eye makeup and putting on lashes purchased there at no extra charge. The overall experience is consistently pleasant, leaving customers feeling good about themselves.
I’ve been a returning customer because of Jacqueline! She understands exactly what I’m looking for and finds the perfect solution. She’s also visibly passionate and knowledgeable and that makes the customer service experience so much nicer. Thank you Jacqueline!!
July 2025
I stopped by just to exchange an item, and Dawn was incredibly kind and helpful! She made the whole process so easy and pleasant. Thank you so much, Dawn! :)
June 2025
I needed to buy Mac foundation and was struggling to find my shade. Jackie helped me find the exact shades for me. Greatt customer service.
