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May 2024 by Sima Ab
Unbelievable experience,I spent $1400 at this store and they didn’t give me a bag…and when I asked for bag they told me it’s not free and cost for bags is $.25,OMG
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May 2024 by Ben Herbert
Absolutely the worst customer service I’ve ever seen! I am blown away with how terrible people treat someone who just spent $2900.
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May 2024 by Jeeah Lee
I dont really love apple anyways & people just stare at me! I have been receiving multiple emails & calls today from Apple Business Advisors & I'm supposed get a call today at 12pm and not at 9am! I'm really really truly frustrated & annoyed. I really really truly seriously don't quite know what to do now!
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May 2024 by Mehran Meets World
René was very helpful and kind, answered all my questions and helped me pick the right phone!I am grateful
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May 2024 by K Kang
Vurun Helped me today to solve my problem. I went to guildford apple store No help. But Vurun helped me easily to get solution. I really appreciate your help Dear. God bless you! ?
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May 2024 by Benny Barani
Probably one of my worst retail experience! Talked to a guy who said his name was Dudi. He said he was a lead there. Asked him what do you mean by lead and no explaination was given. Wanted to speak to a supervisor or management but he refused and said he is been working there for years and he rejected my request. This is very bad business practice for a Public listed company! Will not return there!!!
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April 2024 by Joan Grace
Helpful and well informed
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April 2024 by Keysa Y.
Werner helped me trade in my Mac for a gift card in the fastest, yet most personable way possible. Would definitely come back to this store! Thanks!
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April 2024 by Ravinder Singh (Ravi)
Very friendly & helpful staff.
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April 2024 by melissa royer
I went in to grab a phone case and a screen protector. Took about 10 minutes for anyone to even acknowledge me in the store. Once I was acknowledged the staff member said this is the wrong screen protector, you need to find a different one and then walked off - not to help me. Another member then helped me, offered to put on my screen protector and even grabbed me the right one. He said “I got you” only to walk off to help not one customer, not two but three other customers. Really disappointing considering it takes all of 5 minutes to purchase a case. I walked out and got a cheaper case at London drugs in all of 3 minutes.
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April 2024 by Duncan Millar
I bought a replacement charging case for air pods and Apple took my old one! Why? I protested but they wouldn’t relent. I paid full price for both items and they get to keep one?? Why? Lame.
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April 2024 by Austin Chinwe
Neat environment, excellent services by the entire staff....got all my problems solved even without prior appointment.
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April 2024 by Josh Anderson
Apple is a marketing company not a "quality products" company. I've bought better quality headphones for $10 from 7/11. I used to buy their phones too and they lag and glitch all the time.
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April 2024 by charith lakshan
Spent 1.5 hours with sales person to buy a phone
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March 2024 by Mohammed Faisal
Nice place for shopping
