The Brick has been a trusted name in Canada since 1971, providing high-quality household furniture, mattresses, appliances, and home electronics at great prices. With over 200 stores across the country, including The Brick Mattress Store and The Brick Outlet, the business is known for its friendly and professional service. Customers appreciate the helpful and efficient staff, who ensure smooth purchasing and delivery experiences. Many reviews highlight the exceptional customer service provided by salespeople like Everett and Hondo, who are knowledgeable and attentive to customer needs. However, there are some concerns regarding the delivery process, particularly with the removal of old appliances. Overall, The Brick is recognized for its commitment to customer satisfaction and quality products.
Great service. Very polite people. I recommend The Brick.
November 2024
Had a surprisingly great experience buying a dryer. Hondo was extremely friendly, knowledgeable, and funny. He went above and beyond. Rare these days. We feel well cared for with Hondo.
November 2024
Quick and fast and great set up and clean up Very impressed and nice gentleman who delivered and set up
