The TELUS & Koodo Store in Chilliwack delivers fantastic and exceptional customer service. Staff are incredibly helpful, professional, patient, and understanding, providing service above expectation. They offer expert advice, explain everything clearly and in depth, and help customers make an informed decision. The team ensures a seamless process for transfers, new phones, plans, and setup, answering all questions. Customers report a fantastic experience and are very happy, highly recommending the store for its reliable, efficient, and awesome assistance.
Incredibly respectful and kind team; were able to help me to determine a product and price that would meet my cellphone needs. Additionally they were very honest about the window of time available to receive the sale price. I have bought cell phones from this Telus store before and have always received outstanding service!
September 2025
Staff helped me with an issue sending my wifi box back in and were able to deal with it were understanding and professional. 10/10
June 2025
We got a new iPhone and watch today and the service that was provided to us was above expectation. Jesse was very professional and made sure that all our questions were answered before leaving the store. Thank you, Jesse. Awesome job. Michel et Annette
