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February 2024 by Hanifa Ladhani
Thank you Franky for excellent service. You can trust him to give you excellent service and responds to questions patiently.
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February 2024 by Lorna Alejandro
Cris is very helpul no wonder he has a lot of customer waiting for him. Aprreciated your assistance fixing my issues. Thank again Cris
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February 2024 by Florencia Cecilia Calaycay
Satisfied customer here. Thank you Cris best customer service
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February 2024 by Esther Wooh
Went to this outlet in Metropolis at Metrotown yesterday to change my telecom plan. The moment I stepped into the outlet, Franky greeted me politely. He asked questions to understand my status with my current telecom and my needs on my new plan. He was very professional and patient throughout the session and he explained all the terms and what to take note of about changing my current plan. He has made things so easy for me! As I needed an e-sim, he asked me to stay in the outlet after signing the new contract and went through the whole activation steps with me without me asking for it. Activating e-sim is not new for me and I was always left to do it myself in the past. Franky still wanted to make sure my new e-sim works and I have connection on the new plan without problems. He also said he can help in case things happen.In short, thank you Franky for the professional and seamless service! Highly recommended sales associate and I will not hesitate to go back to the same outlet in the future.
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February 2024 by FROYLYN CAMARA
Great work to Cris! He is very helpful and very friendly. Highly recommended
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February 2024 by Avelino Bacena
Thanks Wireless Wave Metrotown! Ive got a new iphone 15 pro. Fanstastic customer service. Special mention to Cris. Great customer service. Keep it up!
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January 2024 by Jeremy T
Cris was extremely helpful! My mom and I wanted to get new plans and phones, and he was able to efficiently transfer us from our previous provider to rogers and moved our data to the new phones. He made the process so fast and easy. He was also very knowledgeable about their products and services.
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January 2024 by Violet T.
Cris is the best sales person I dealt with. He is very helpful and knowledgeable in all the products. He is not pushy but will recommend the best product/plan that works with your budget. Thank you Cris for your patience with all my questions. Highly recommended!
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January 2024 by Elle Roch
Amazing customer service and smooth transactions with relation to mobile device plans were provided by Wirelesswave Metrotown. The person who helped me purchase my iPhone last year was Mr. Cris Ivan, and I am satisfied with the way he addressed all of my worries. Without a doubt, I will return to their branch in the future to purchase my new phones and will tell my friends about it.
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January 2024 by janice low
Frankie and Nicky were awesome. My phone broke and they gave me so many options so that I could decide on what was right for me and got me all the best deals. They really know their stuff. Saved me so much money, I am grateful.
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December 2023 by Ramesh Reddy
My family went to this shop yesterday and ended up buying a new phone for my son as Mr Eisa explained them everything in detail and thank you for your fantabulous, courteous and professional serviceKeep up good work
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October 2023 by Dunstan Tong
Was shopping around for a new plan/phone.Nicky really knew his stuff, from different carriers' plans to even the newest devices; he gets the job done well with no nonsense.Found out later he was the store manager, I was both pleasantly surprised and not surprised at the same time.*Bonus points for his fashion sense.
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September 2023 by K9 ADVCRU
Nicky helped add an iPad to my Rodger’s account for data sharing. I came here after being turned away from the Rodgers location just across from here and told to call in and get a sim card.Thank you Nicky for taking the time to help instead of me being stuck on hold at home for who knows how long.Above and beyond service!
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September 2023 by GENER DANAO
The promo is good. but I called their number earlier at 8:51 in the evening sept. 19 2023 and I spoke to a woman who is Filipina. very very rude. ??
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September 2023 by Robin Cameron
Excellent caring empathetic customer service , Apple Store is disgusting and has no idea how to treat customers compared to this Umi and Janet! A pleasure to work with !
