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March 2024 by Kelly
Today I was annoyed by two stupid and useless employees. I wanted to pull her arms that were crossed. loser
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January 2024 by Chin-Hwan Park
My wife and I are happy to share the great experience with Mr. Teddy Chen in the Weekend MaxMara store in Metropolis Burnaby BC location store.My wife bought the black padding jacket but unfortunately, she found out some issue immediately so she contacted to sales person to solve the problem but not much supportive after sales so my wife was so worried about it because we need to come back to home in US at tomorrow. Fortunately, my wife could reach out Mr. Teddy Chen over the phone. although Mr. Chen was not sales person for my wife's jacket. he took care of everything for my wife to solve the problem with endless smiles. It was so amazing experience. we never met this great sales person in any store in US, Canada, ASIA, and even Europe. Mr. Chen is really amazing sales person and MaxMara sholud be proud of him!~.Thank you so much !~ Mr. Teddy Chen again!~Happy New Year 2024.
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June 2023 by Ap
Rude Customer Service
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May 2023 by Terry
Please be cautious when you buy from the store. The sales associate will say their items have 3 day exchange/refund policy but this store only gives back store credit which is lying to their customers. They have little signs that are barely visible displayed in store saying no refunds, only exchange or store credit in 3 days. The staff will never admit their wrongings and say the policy is clearly displayed in store. Unprofessional store, unprofessional company, unprofessional staffs. Will never ever buy from any Maxmara store ever again.
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March 2023 by Nancy Sun
Very poor service attitude
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December 2022 by Steven Guan
Nice shopping experience at this store. My mom love the service in this store, she ask me leave a 5 stars comment. We shopped days ago, while we shop, the store was not so busy. Two ladies helped us, they show us many nice styles and give us great styling ideas. Nice collection! End up we bought some nice pieces. Very friendly and helpful sales associate. For sure will come back and shop here!
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December 2022 by E K
Poor customer service and lack of attention to customers. I usually buy when the sales person is a little more attentive. I went here yesterday and there were 3 ladies that were busy chatting with each other that didn't acknowledge us in any meaningful way. Compared to this, whenever I go to the pacific centre, I am always greeted by friendly personnel who read my style and make friendly suggestions - which has always made me purchase a jacket or two. As a result, ai never end up buying in this particular location.
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December 2022 by Luff Puff
Really weird store!The store manager is super rude and is annoyed every time you come in to look at stuff. It's also incredibly quiet in the store. I feel like they dont really want you to come in. So now I don't!
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December 2019 by Winnie Park
Great quality, fashionable selections all the time
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December 2016 by sandeep bishnoi
Nice collection
