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March 2020 by M D
Joel made my Shopping experience easy and comfortable. He was very professional and truly kind. I highly recommend this place!
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March 2020 by john doh
Such a great experience! When making larger purchases and investments, my wife and I have always valued a good experience. This was no exception. It Didn’t feel like bartering and playing around with a car salesman. Just dealing with a couple of guys who know their stuff, and want to actually get to know you. Highly reccomend!
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March 2020 by Glenn Haines
I dealt with Joel at the car place. I found him to be helpful, open and honest. He spent time explaining things I should think about when buying my first car in Canada. He also gave me some useful contacts for future maintenance of the vehicle. Thanks Joel
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March 2020 by Annie Gabriel
I had such a great experience visiting The Car Place and meeting Joel. I was shopping around for a second car and wanted to buy a BMW or an Audi but I had never owned one of those brands and had some hesitation. He guided me through so many precious advice. Joel became my go-to reference for cars. Go see him, he really does his due diligence when it comes to checking the cars he sells.
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May 2019 by Toray A.
Joel is easy to deal with, professional, prompt, and not pushy. They generally did a good job on the detailing, and every document I requested was promptly delivered to me. I asked for my own mechanic to inspect the car, Joel was more than amenable, more dealers should be like him. I can't speak for previous reviewer's experiences, but I can only say that Joel was transparent about everything and never tried hide anything from me. Would recommend dealing with him and his staff again to anyone else looking to purchase a vehicle.
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March 2019 by Omar Mohsen
Scam artist!Make the purchase and see for yourself.
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March 2019 by Sarah Soukoroff
Super happy with the customer service i received! Very happy with my car and would recommend this place hands down. I will be a repeat customer for sure. Thanks guys!
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March 2019 by Jen Faye
Great business, great service . I would recommend them 100% .Joel is a very sweet, hard working , man of his word . I bought my volvo xc90 and am 100% satified with my purchase.
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March 2018 by Spart Mohson
Joel is the worst sales person I've ever dealt with. I bought a car from him and the car had some issues that needed fixing. He agreed to get the parts ordered and installed. It's been over one hand a half years and all I had been hearing until about a year ago was excuses that he couldn't locate the part. After that he simply ignored my last two messages and calls. My time is too precious to go and see him in person and make a scene in front of their clients but I'll make sure that this message is out and any future buyers are aware ... and ensure that they go to an authorized dealer and buy a car with peace of mind and without the hassle of being lied to. I also have to mention that I paid nearly $4,000 more for the exact same car with the exact specs just because I liked this charmer and gave him my word that I'd buy the car from him. To the extent that I justified buying from this guy as getting a better car and better service and complete information. Granted that all car sales people lie, at least the dealer will be more credible and will have everything in writing in case you need to make a claim.Do yourself a favor and don't buy any cars from these liars. My immediate family members have purchased four cars since then and I told Joel that I would refer them to him but I'm very glad that I didn't. For a few hundred dollars and perhaps an hour of his time, he lost thousands of dollars in business and a lot of opportunities to earn more on the future. What a small thinker!
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March 2018 by John N
This private dealership has some nice cars. But they'll lie to sell you a car. Joel changed his mind on the price 3 times, gave me a bogus warranty, sold me a car and promised that "he'll always do whatever it takes to take care of me to the fullest satisfaction". Right when the vehicle rolled off the lot an abundance of issues came up. All Joel and his partner Phil are willing to do is dodge and duck thereafter with a gazillion excuses. Sometimes your own due diligence is never enough in the buying process and a good dealership should stand by their product / service. This one doesn't. What a shame.
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March 2018 by John Nguyen
A family friend of mine also fell for the trap and purchased a car here. I wasn't aware he was purchasing a vehicle otherwise I would of stopped him. We both had issues with our cars and no - we were not taken care of. collectively we spent 100k here. a hard life lesson to swallow.
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March 2017 by Corey
I purchased a Mercedes C63 from The Car Place. Having purchased a number of cars over the years, I can say that the buying experience with Joel and The Car Place was outstanding. Joel knew his cars well, took the time to explain to me what he looks for in the cars he sells, and was transparent and straightforward, and I got a great deal on a great car. I would certainly recommend The Car Place to my friends and colleagues.
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March 2017 by Patrick Weeks
Phil is the man. Great service, great vehicle knowledge.
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March 2017 by henry nguyen
I WOULD'NT recomend this dealership to anyone. JOEL will say anything to sell a car. Sold me a bmw x6. Promised full tank of gas, promise to fix my sun shade cover nothing was delivered. On his website clearly states this bmw has tons of transferable warranty. Then he tells me "oh sorry the warranty expired". So I purchase 4 years warranty from them for 3400$. I knew something was fishy. So called bmw canada. Bmw said my vehicle is cover till 2019. I been chasing them around for a refund on my warranty and still nothing yet its been a couple of weeks. Then he tells me he'll fix my sun shade cover in the back. Just come back next week and he will fix it. Doesnt fix it. He said he called bmw and they said its under warranty. I take the car to autowest bmw and langley then said its not covered because my warranty doesnt cover trim. I tell him this and he ignores me. Tells me he'll get it fix for me. That he has a guy that can fix it. He gives me BS excuses like. "My guy is on vacation" or he's busy! Our conversation got no where he kept beating around the bush. Finally he ask me how much does it cost to fix the shade cover. i told him bmw quoted 850$. He stops texting or pick up my phone calls. I ended up getting it fixed by myself. Don't make BS promises if you can't keep it! Buyers beware. Scam artist. I have no idea who is writing BS good reviews about this place. Worst car experience. Had to CHASE this JOEL guy around like a kid in a play ground. Very unprofessional doesnt have a clue whats going on with the cars he's selling.
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March 2017 by Paul Weverink
Great experience dealing with the Car Place. Joel was very accommodating and went out of his way to make me a deal on my 911. As it turned out, there ended up being a minor problem with my car's charging system that I noticed after owning it for a few days. Joel was very concerned, felt that the car should have never been sold in that condition and made things right even though there was technically no warranty on the car. These guys are here to stay.
