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October 2024 by Yevheniia Andreieva
Terrible service came to them today to close the accounts of my relatives who flew to another country. They refused me, because you see, you have to close the account personally, but since I have all the documents in hand. I could close them myself, especially since I am a member of this bank.
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August 2024 by Seamus McLoughlin
Jeff helped me out today, friendly and fast, thanks again!
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August 2024 by Alisina Hajizadeh
Very helpful staff
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August 2024 by derek walsh
ATMs are never open
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June 2024 by Temporal Rift
Alvin was amazing, helped and explained everything very well, thank you!
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May 2024 by Tammie
April 9th. The branch was busy but 2 staff members took extra time to go above and beyond in customer service while also being extremely professional and kind. Ajit from security was quick to observe I looked lost as to where to go and directed me to the right place and staff. Next, Elaheh Mirshahi was talking to all the customers in que and ensuring they were in the right line to get assistance. Unfortunately I wasn't in the right que and she personally found staff to assist me with my question. My concerns were promptly addressed and I felt reassured knowing my banking concerns were easily remedied once reviewed. Thank you Elaheh and Ajit!
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May 2024 by Yining T
I would like to express my sincere gratitude to Wayne V for his diligent and responsible work. He provided us with invaluable financial advice that was extremely helpful to me and my family. Wayne went above and beyond to ensure our banking needs were handled with care and professionalism. His prompt email and message responses were greatly appreciated. I highly recommend Wayne for his outstanding service.
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February 2024 by eddy yeung
They even refused to revert deposit transaction to RRSP account that was actually found as mistake, saying you need contact CRA to explain, outrageous !
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February 2024 by ثقف نفسك استعمل عقلك
the service is bad there
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February 2024 by Main P
ATM is either not working or has no bills. Then you wait in line forever to get your money because the ATM is not being checked regularly. Once you're in the line, then magically, only one or two tellers work. Avoid this location, save your time.
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January 2024 by Guanpeng Xu
The client services were inconsiderate, very impatient to answer my questions, and ended my calls rudely, twice as I contacted them. Besides the credit card I got from them is with a ridiculously low limit, which is an insult.
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August 2023 by Will He
Manager Jerry has the best attitude for service. He told me that I am wasting his time and didn’t want to print the documents I need for my PR application because it would take too much time for him.The most funny part is he didn’t have the gut to look at me at the eyes during the conversation. He had his head turning to the side entire time
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June 2023 by brigitte cavanagh
Never had a problem with this bank and it is not my branch. I was served nicely, everybody was nice and courteous and in full covid people were stressed. Prefer this branch to my branch.
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May 2023 by Mary Deane
Thank you so much for taking the time to help me set up my online banking. It worked and I now am able to do online banking again. There were several of you an you got me were I needed to go. Being a senior and not near amenities online banking is very important to me. M. Pedersen
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May 2023 by Tuan Vo Anh (Antony)
I had a great experience with TD Canada Trust when I needed to sort out some of my bank card issues. I need to retrieve my card's PIN and password, and change the phone number associated with my bank account. The staff at TD Canada Trust are very friendly and always ready to help customers. They solved all my problems quickly and efficiently. They walked me through the process of getting my card's PIN and password, and took the necessary steps to change my phone number in their system. I am very impressed with the professionalism and efficiency of TD Canada Trust. They gave helpful solutions and helped me to solve all my problems in the shortest time possible
