Tailstopia

Pet Stores
Hours: Tailstopia is a pet supply store known for its friendly staff and wide selection of products, including cat food, litter, toys, and treats. Many customers appreciate the genuine care and helpful advice provided by the employees, especially when looking for specific items like flea medication or food for pets with dietary restrictions. The store also offers a points club for returning customers, enhancing the shopping experience. However, recent changes in ownership have led to mixed reviews. While some customers still enjoy the service, others have expressed disappointment in the new management's approach, noting a lack of engagement and friendliness that was once a hallmark of the store. Customers have reported feeling ignored during their visits, which has affected their loyalty to the business. Despite these challenges, Tailstopia continues to be a popular choice for pet owners, particularly for its quality products and the availability of fresh cat grass and special dietary options. The store encourages pets to visit, creating a welcoming atmosphere for both pets and their owners. While there have been some negative experiences, many customers remain hopeful that Tailstopia will return to its previous standard of excellent service.

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1. Burnaby, British Columbia