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September 2023 by Altamash Shaikh
Ask for Ziana, very energetic and polite to talk to. Got me good suggestions. Would definitely shop again :)
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September 2023 by teresa Li
I returned the item within 7 days, than they gave store credit (no lifetime no limit)after 1 month I come back for purchase than the store members told me the system cannot go through so is invalid???? R u guys r scam????
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September 2023 by Sukhi Multani
Thank you Lucy gurleen ann Maxine for your great service. Very kind staff. Keep it up
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August 2023 by Far M
Friendly staff and excellent customer service and lots of choices to try, however very difficult to find comfortable and right fit shoes
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July 2023 by Jules Dressler
Staff were super friendly. I had to return two pairs of shoes from my online purchase and everything went well, no issues. I also found the pair I wanted in my size. Thanks!
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July 2023 by Annie
This store is so much better than all the other steve maddens in BC! All the associates have such an amazing vibe.! There's this one girl Porva I suppose... (her name is harder than u think ?) she is the best! Such a positive and welcoming attitude! That girl made me by multiple pairs when I wasn't even looking for one.Definitely gonna look for her when I visit again.
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April 2023 by Morvarid Mahmoudi
I bought a pair of sneakers for 100$ from there, it was really comfortable but after 3 months it has broken and they exchanged for meBut unfortunately it happened again!!??
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April 2023 by Anurag Midha
I would highly recommend this place for shopping. They have good discounts and cashier was very friendly and helpful. 5/5 for them.
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February 2023 by Tani Chandola
The bag I recently bought is amazing and I carry it everywhere. Steve Madden is one of my favourite brands. They have good quality products. ⭐⭐⭐⭐⭐
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January 2023 by Louise Boilevin
Love the fancy club /formal evening shoes here . Good time during boxing week here of 2022 . Staff were extremely helpful and kind . Will be back in future to this location ?
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January 2023 by Andrea sugue
The staff at this location is lovely! Everyone is so nice and helpful. Shoutout to a few of the staff; Uriel, Jennifer, Gurveena, Anna, and Christine for being friendly, welcoming and providing great customer service! Will be back again for my future shoe purchases :)
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January 2023 by zale rayne
My first time in the store today. Jennifer's customer service was 5 stars.
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November 2022 by YusufHan BabaTurk
Nice people and store but prices not what we could effort nor the type of elegant all leather shiny shoes available. With The leather soles and top the shoes breath better and healthier, i m an ex shoe repairs man, i know good shoes when i see it. The repair guys now want a minimum $50. to fix a pair of shoes and soles maybe another $80 to a $100. i don't see any shoes at that quantity of worth it to replace the heels nor souls. The shoe repairs guys paying very high rents and they can't justify to do for a cheaper cost and that is the mall owner should give a cheaper rents to service oriented shops like shoe repairs, tailors, and cell phone repair guys, but the humens greed is something we all need to deal with so the stores pay high rents and can't afford to sell at a decent price or a good quality shoes at decent prices.
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October 2022 by Carl Gilsenan
Like the store... This season's release wasn't my style .. we wait for spring cillection
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August 2022 by Chris
I got a few pairs here and the girl helping me, Purva was very convincing and really sweet and helpful. She's amazing! Also, she was the only one who greeted me.The experience here was so much better han I had at Guildford.