“This place is amazing! They have lots of popular brands like Burton, Patagonia, and Hoka. It’s pet-friendly, and the staff is super friendly. I’ll definitely be visiting more often.”
“Hashil is amazing. He is super knowledgeable about running/walking shoes and was able to help me choose the perfect shoes before I head over to my trip! Thanks so much for being so friendly too!”
“Miquel at the Nike Metrotown location was absolutely outstanding. Even though the store was extremely busy, he took the time to patiently explain how the mall gift card worked and made sure I fully understood the process. I was clearly frustrated, especially after another employee dismissed my question and told me to go to mall customer service, but Miquel immediately stepped in and went above and beyond to help. His calm, kind, and attentive approach completely turned my experience around. Excellent customer service like his truly stands out.”
“Although they don’t have consistent stock levels, their knowledgeable and friendly staff make up for it. I will keep coming back to this location because of the employees. Their store is very small so I hope they can consider a bigger location for more visitors”
“I visited today and had the pleasure of being assisted by David, who showcased outstanding customer service. He was not only incredibly helpful but also went the extra mile to ensure we had a seamless and enjoyable shopping experience.”
“I had a decent experience with Mel B. She was the only one who gave me some level of service. Other two or three staff just stood around and talked at front entrance.”
“Even though it was close to closing time, the sales staff were still incredibly patient in helping us find the right pair of shoes. The cashier, who looked like they had been working all day and seemed quite tired, was still friendly and kind to the little one — truly commendable service.-July 30”
“Boxing Day was crazy but all the staff did amazing! It was a hot, cramped store and the lineup was long - but thankfully there was an employee helping with organizing the winding check out line. (Props to her! Amazing job keeping everyone in line, and in order. ?? ) The lineup moved quickly as well.
Great job everyone!! ?”
“Bought a Spiderman shirt for my son. The gentleman helping my son provided great customer service. Spoke with another sales associate named Andre. Also a very nice person. Overall, great shopping experience at this retail store. The team were engaging and had a positive attitude. Wishing Andre the best of luck with his acting career.”