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April 2024 by george
Calling for 3 hours straight no one answers the phone
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April 2024 by Anita s
Leo helped me choose hokas for my protonated feed and he was the sweetest guy ever! made me feel so comfortable! thanks Leo :)
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March 2024 by Shirley Wong
Hashil is amazing. He is super knowledgeable about running/walking shoes and was able to help me choose the perfect shoes before I head over to my trip! Thanks so much for being so friendly too!
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March 2024 by Andrew Warren
Dont trust the photos. They have a small selection of shoes, the picture of a big shoe wall is of a different store. Staff was great.
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March 2024 by Justin Wong
I had a great experience shopping here for some running shoes. Leo offered great options to me and did not try to upsell or push me to shoes with unnecessary features.
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January 2024 by Shawn Bui
Had a great first experience at Running Room with Leo! He is an avid runner and his knowledge reflected that. My family left happy with our purchases and we will be back someday! :)
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January 2024 by Andre Pereira
Very knowledgeable and attentive staff. They took their time to help me find the perfect shoe.
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January 2024 by Pam FaPam
They give you great recommendation.
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December 2023 by Hiruth
Very professional service & the sales associate assessed my walking tendency to help me select appropriate walking shoes. The walking shoes I got fit me perfectly. The store has a variety of walking & running shoes & and sports attires.
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December 2023 by Stephen Tuohy
Hashil has a vast amount of knowledge on running, and the types of shoes that will suit you best. He spent well over an hour with us trying different shoes and explaining the pros and cons of each type of shoe. If you need a pair of running shoes, Hashil is the man to see. 10/10.
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September 2023 by Tanishk Karavade
Hashil is really knowledgeable in terms of what a person needs and recommended me the appropriate product for my flat feet. Honestly it was so good just getting so much knowledge and facts about shoes and product knowledge which helped meChoose the right pair for standing retail jobDo call in to check if he’s working as am sure he’ll be able to help you guys out with the right pair. He was very clear on product knowledge and helped me choose something that was comfort driven rather than the better looking pair
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August 2023 by Michelle
Very happy with my purchase and the service! Friendly, patient and knowledgeable staff. Helped me to select the right shoes. I will definitely be coming back in the future!
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August 2023 by Jared Smith
Went here today set on picking up a pair of Hokas but walked out the door with a completely different shoe. Hashil (employee) was so knowledgeable and gave me recommendations on what he thought was best for me. I tried on 6 different pairs and I felt like a bit of a nuisance asking to try on so many but he made me and my mom feel like he was happy to help with any of our needs. Strongly recommend running room and Hashil if you’re unsure of what you’re in need of. Thanks Hashil!
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July 2023 by clayten ramsey
Today I went to the Burnaby outlet, and had a great conversation with Leo Tam, who fitted me with a pair of new balance, wide sneakers that perfectly fit my feet in accordance to my insoles that I had purchased from my podiatrist. His expertise and professionalism was outstanding. He quickly saw my situation and showed me the Hoka brand and we decided that the new balance was perfect for my feet and my requirements. This is the first time I’ve owned a new balance pair of sneakers, and I placed them on my feet and they feel great. Walking out of the store. I am wearing my new shoes I feel like 1 million bucks so confident and comfortable. Thank you to Leo Tam and the team at running room….
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July 2023 by Scott K
Horrible costumer service. Lied about being a Manager, when called back - different employee said they didnt have a manager at the store. Defective Shoe - would not honour return policy .Said we were wearing shoe wrong - despite our family using the same style of shoe for over a decade. GO ELSEWHERE
