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December 2023 by Robin Sidhu
"I had an incredible experience at the Nike store thanks to Isha! She was incredibly knowledgeable about the products and helped me find the perfect pair of shoes. Her friendly and approachable demeanor made the whole shopping experience enjoyable. Isha went above and beyond to ensure I had a great time and provided excellent customer service. Kudos to Isha?
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December 2023 by Bhartjeet
We went to Nike today sep 26,2023 around 5:30PM and was looking for Jordan pair, Sarah (Assistant Manager) was there in shoes section and suppose to help us but she wasn’t helpful at all and showed bad attitude. She literally said “Nike neither have size we asked nor size up”. We went to another store and came back to select another model but one of their team member Shawn gave us same model and size we were looking for initially. Shawn was very nice and helpful.
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November 2023 by Jake 24/7
Dropped by Oct 14. 2023 first time. I was excited as I was shopping for a b-day present for my daughter. Two employees at the entrance, standing on either side. They are talking to one another - they do not stop to greet me nor even look at me. I carry on and there is a short woman just finishing with her two customers. She walks passed me and I say hello, she says hi quickly and keeps walking to the back. I think, fair enough she is busy. I wait, maybe six feet from the two others at the door, they are still chatting, laughing and totally ignore me. The short lady walks by me again and ignores me! LOL. I round the corner, a staff member is standing there, no hello, nothing! I decide to leave and walk right passed the two staff who are still chatting. Wow, does anybody work at this store?I go to Sport Chek (30 feet away). I walk in, there is someone at the entrance, friendly, professional!! I make my way to the Nike section and see everything I need. A staff member comes over and asks if I am finding everything okay.I pick up a few items and at the check out, find out they are on sale!!! Thank you Sport Chek.Great staff, great selection and great prices. Nike can learn a few things.
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November 2023 by Lani Apatan
Very poor customer service. We’re waiting for so long then end up no sizes for me ???. Staff says wait for 4-5 mins. After 5mins I follow up the staff said wait 5mins again ??
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October 2023 by Paul Uy
Went yesterday to try out a jacket and a pants in the fitting room to see if its looks nice on me, before buying it.. the guy manager who was wear a blue shirt or whatever the dude literally was by the door checking on me and listing lmaoo. Don't worry Nike employee I wont steal your products. I rather spend my money somewhere else. October 6 2023 @ 8.30 pm
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October 2023 by Becky Stephenson
A really stupid Asian cashier girl with fake lashes was working today, eyeballing and eye rolling the whole time. If yu don’t know customer service why r yu working here. Feel embarrassed for her. She’s not gonna get a job anywhere with that attitude.
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September 2023 by Anu Reet
I went to that store and we three were there and looking for boy’s shoe for gift and suddenly we saw one pair of show on table but we were not sure is it for boys or girls then we asked lady who was working over there and she started laughing with other guy just for asking is it for boys or girls. I think that girl thinks her over smart. That girl has no sense how to deal with customers. I had bad experience here. I don’t know her name but she was working there on Saturday September 16,2023 at 7:30pm.
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September 2023 by fafldsj
Visited the store twice today (Sep 2nd), a female manager and a female employee were super nice helping me exchange a shoe that I purchased from other Nike store with little defect, big thanks giving to them
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September 2023 by Derek Goodswimmer
5 stars for the shoes, 50 stars for the customer service. Thank you guys for all your help today and for honoring and standing behind the products you sell :) My wife and I are very appreciative of the managers help and the cashiers patience in finding our old receipt and making everything right with our purchases!
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September 2023 by Guillermo Martínez
Stuff is really nice, the guy who was snowing me the size and style was really kind he always paid attention, just the cashier gilr was really unfrienly she didn't speak clearly so I couldn't understand what she was saying to me, I dont know if this is the impression and attention that Nike wants to show, attention there please
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September 2023 by Savio Dsouza
I didn’t know Nike provided zero training to their sales staff, want should have been a quick 15 purchases ended up being an hour.
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August 2023 by Ali
Absolutely horrible experience. I went with my family to the store to buy shoes as a recurring customer of Nike. Anthony who claims to be the manager of the store was extremely rude and harassing us for trying out what we thought was a shoe cleaner sample because it was an open and only bottle in the shoe cleaner rack. We apologized for the misunderstanding but Anthony in green t-shirt followed us around the store the kicked us out. Extremely unprofessional and condescending. Not what I expected from a Nike store.
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July 2023 by K C
I went in today to get some runners and pants for work and these 2 female employees were standing there chatting about friends and text messages etc and didn’t even look at me and I was right there in front of them so I grabbed the manager and showed her and she was super nice apologetic and she went and talked to them. I won’t be going back to this store again. I gave 2 stars because the manager was nice.
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July 2023 by Jaeyoon Choi
Worst customer support. Had a conversation about defective product with a manager who was very disrespectful and rude to us. A girl from cashier was also very disrespective when we’re paying a difference for a new product. Gave a strong impression that they are only nice to customers when purchasing a product but not facing a probelm of defective product.
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July 2023 by Marwan Eshag
It is a very excellent place and high quality materials even the staff are nice
