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10AM - 9PM
4700 Kingsway, Burnaby
Mens Clothing
“I had a very pleasant experience today with James. Personally I am not a suit and tie kind of guy and James made every part of the experience comfortable for fitting me with suit and accessories. Thank you James for making everything easy. Awesome customer service!!!”
“Just visited this store today (Saturday July 13 around 5 PM) to buy some shirts and the lady there that helped me was very respectful and supportive. I asked for her name, but I forgot it already ? On the receipt it says KOMALPR
The shirts are good quality and I liked some of the designs they offered. I got a Biggie Smalls shirt, a Charlie Brown shirt with Snoopy and Woodstock, and a Canada shirt”
“Old Navy is one of my favorite shops. The design and fit is fantastic. The staff are well trained and very accommodating in helping you get a size other than what you are fitting. Kudos to Metrotown branch. Will shop here again.”
“Thank you, Itzia, for your incredible customer service! Thank you so much for making attentive and your impeccable service with a smile! Excellent customer service! ?
You are a great asset to Herschel Metrotown team! Going above and beyond! :)
Guille provides outstanding customer service with remarkable patience and attentiveness. His service is truly commendable and greatly appreciated!”
“Thank you so much Gabe and Erica for helping me out with a pair of boots. Your efforts didn’t go unnoticed along with your outstanding customer service which is rare to find these days! You made my day after a long hard search and driving around to different malls that day in search of these boots! Thank you!”
“Recently made an online order through the online Marks Work Warehouse store that was not delivered. We were also not notified before it was sent back to Ontario by UPS.
Online customer service refunded us and gave us a $60 online order promo code. They told us that we could make an online order at a local store that could be delivered there. However, they said that we would be required to make an online order rather than make the purchase in-store to use the promo code.
This Mark's location not only allowed us to use the online promo code in-store instead, they also let us apply this promo code to the current sale price of the jeans we ordered. They had the proper sizes in store, and we were able to make our purchase then and there.
The workers at the store were beyond friendly. They were incredibly helpful, very efficient, and helped us resolve a frustrating situation immediately. Very happy with the experience! Thank you, Market Crossing Mark's Work Warehouse!”
“I always buy from tommy hilfiger but it was my fridt time in this store. It was quite busy as this nice young lady was multitasking I’d say. Despite that, she helped us with the sizes and different colors. Such a kind girl, a big smile on her face. See you again, Tanya”
10AM - 9PM
4700 Kingsway, Burnaby
Mens Clothing
“It was a good experience to visit this store. I went to get a pant for my old suit from India. Sapna was very helpful . Her customer service was above and beyond. I was happy when I left the store because I got the thing I wanted to get and the best service .”
“?❤️??Oh my goodness, the staff here are amazing!! We thought a shirt was left behind, turns out we were just confused ? Caden and Kyla were so helpful and positive, offered to send one to us just before we realized we actually didn't ring it through. So I called back and let them know. Also, Fatima is such a sweetheart. The energy at this store is just so positive and helpful, Thankyou so much!!!?❤️??”
“Visited Plenty Metrotown today and I have NEVER had such an incredible experience shopping. Justin the floor manager personally helped me style a few pieces I loved and I left the store with an incredible capsule of pieces. He made me feel so comfortable, and despite my lack of fashion sense and a good year of miserable post partum shopping experiences I came in and loved everything I tried on! Thank you Justin and team for listening to me and helping me leave with a new sense of confidence and style! Out of the activewear! Xo”
“The Uniqlo is the best one to shop. The places is clean and big have two floors the managers always smile and people are so nice to answer your questions and they are so good special the clothes have many discounts all the time I always bring my friends to shop there ???? always. The best place to shop don’t miss it when you are in Metrotown”
“Been here several times this year. I like the selection and prices. Lineups are long at times if a weekend or evening. Weekdays are quieter and parking is much better too”
“It was my first time visiting the store and my experience was nothing short of amazing. The customer service was 10/10 and I would make a special mention to one of the sales associate, her name was Diana and she was so sweet and helpful to every customer and acted quickly on their needs for different sizes etc. The store was well organized and tidy. A 10/10 experience!”
“Carlos did an excellent job helping me with a warranty issue with my Vans. He made sure to make the situation right and it was clear that he understood the importance of standing behind the quality of Vans products.
Many thanks to him and his team for helping me.”
“I had great experience today. I bought a beautiful lamb skin dress. I bought this dress not only because it was beautiful but because Anastasia the employee who was working gave me amazing customer service . She had great knowledge and experience with this material . She took her time talking to me and removed the dress off the Mannequin so I can try it on . Best item I have purchased this month ! Thank you”
“Was at the store over the long weekend and the assistant manager Tiana was super helpful as I was looking for a coat for my wife. She helped me find the jacket she was looking for and ended up with a jacket for myself. Great service ??”
“This is the only menswear shop in Lougheed Mall. It's better than The Bay. Better clothes. Bigger sizes. The customer service is excellent. I would shop here if they had ladies clothes because the service provided is impeccable. Instead I shop here for my husband.”
10AM - 9PM
4700 Kingsway, Burnaby
Mens Clothing
“Came to Jack N Jones this past Saturday and had one of the best shopping experience in a long time ! Staff was friendly especially one associate Dunya who went above and beyond in assisting me and my brother shop. she was extra attentive and helpful in informing me about the items on sale and new items in store . BEST CUSTOMER SERVICE we need more retail associates like Dunya”
“Thank you, Pei,Excellent Customer Service at the Kingsway, Burnaby location. Very patient.Had a pickup, everything was ready. Lots of staff members, hospitable. Very organized store. Nothing out of place. Thank you!”
“The staff were extremely friendly and helpful. I have never had a better customer service experience in my life. This store has a great selection and the price is really fair. Congrats to the management team for the outstanding work. Well deserved!”
“Had a great experience with the staff member who guided me through some products and helped me find sizes. Evan was great to deal with, and was very well spoken.
I felt like he treated me with respect and not just like a customer.”
10AM - 9PM
Kingsway #4700, Burnaby
Mens Clothing
“My mother and sister love Zara clothing store. Venue is big and there are lots of options to choose from. Prices are competitive. Checkout does not print receipts, but rather confirmation of purchase is sent to customer's mobile through SMS. Staff is friendly and well mannered.”
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“While we’ve only done the fitting process, I had to come on here and compliment the person, Seva, who took my husband’s measurements today for his wedding suit! We walked in not particularly knowledgeable of the process and she was quick, clear, kind and personable the whole way through! We ended up ordering the suit there on the spot when we hadn’t previously thought we’d be walking out with one. Highly recommend working with her for your suit/tailoring experience with Indochino. Here’s to hoping the suit itself ends up just as great!”