10AM - 9PM
4700 Kingsway, Burnaby“I had a very pleasant experience today with James. Personally I am not a suit and tie kind of guy and James made every part of the experience comfortable for fitting me with suit and accessories. Thank you James for making everything easy. Awesome customer service!!!”
“Came here after rude clerks at the shop to buy myself clothes so buying my son some clothes. Excellent service. Was a pretty good sale too. Bought a bunch of clothes for my son. Good quality stuff and the people were friendly and very helpful”
“Thank you, Itzia, for your incredible customer service! Thank you so much for making attentive and your impeccable service with a smile! Excellent customer service! ?
You are a great asset to Herschel Metrotown team! Going above and beyond! :)
Guille provides outstanding customer service with remarkable patience and attentiveness. His service is truly commendable and greatly appreciated!”
“Quite a lot of variety in clothes at amazing prices.. So good for growing kids who keep growing out of clothes haha! I have been an Old Navy customer since 10 years and none of the clothes that i bought ripped or got damaged over time... Still going strong.”
10AM - 9PM
4820 Kingsway, Burnaby“I had an outstanding experience at the Steve Madden store in Metrotown, thanks to Gabe. He was incredibly helpful and made everything so easy. I ended up leaving with five different pairs of shoes and even came back twice in the same day! Gabe's customer service is top-notch, and I highly recommend visiting this store for a great shopping experience. Thank you, Gabe!”
10AM - 9PM
4700 Kingsway, Burnaby“It was a good experience to visit this store. I went to get a pant for my old suit from India. Sapna was very helpful . Her customer service was above and beyond. I was happy when I left the store because I got the thing I wanted to get and the best service .”
“Arad was very helpful with helping to choose clothes that i was looking for.Excellent customer service and communication! Perfect example of how a staff should treating its customers! Keep doing great job!”
“The store has more verities than its website showed, so check it out in person. You might find a surprise. My husband found coupons on RFD (readflagdeal), which always worked and helped us save a couple of dollars.”
“The Uniqlo is the best one to shop. The places is clean and big have two floors the managers always smile and people are so nice to answer your questions and they are so good special the clothes have many discounts all the time I always bring my friends to shop there ???? always. The best place to shop don’t miss it when you are in Metrotown”
10AM - 9PM
4700 Kingsway #24E, Burnaby“Visited Plenty Metrotown today and I have NEVER had such an incredible experience shopping. Justin the floor manager personally helped me style a few pieces I loved and I left the store with an incredible capsule of pieces. He made me feel so comfortable, and despite my lack of fashion sense and a good year of miserable post partum shopping experiences I came in and loved everything I tried on! Thank you Justin and team for listening to me and helping me leave with a new sense of confidence and style! Out of the activewear! Xo”
10AM - 9PM
4700, 4800 Kingsway Unit #1243, Burnaby“Been here several times this year. I like the selection and prices. Lineups are long at times if a weekend or evening. Weekdays are quieter and parking is much better too”
“A very interesting store and expensive but because it was black Friday there was some really great deals that one of my international students enjoyed shopping there.”
10AM - 9PM
4700 Kingsway Ste 2145, Burnaby“It was my first time visiting the store and my experience was nothing short of amazing. The customer service was 10/10 and I would make a special mention to one of the sales associate, her name was Diana and she was so sweet and helpful to every customer and acted quickly on their needs for different sizes etc. The store was well organized and tidy. A 10/10 experience!”
“I came into the store earlier today and was helped by a young man who said his name was adam. I wanted to get something for my little brother and although I didn’t buy anything he was super helpful and we had a good conversation. would definitely come back again in the future”
“I had great experience today. I bought a beautiful lamb skin dress. I bought this dress not only because it was beautiful but because Anastasia the employee who was working gave me amazing customer service . She had great knowledge and experience with this material . She took her time talking to me and removed the dress off the Mannequin so I can try it on . Best item I have purchased this month ! Thank you”
“Was at the store over the long weekend and the assistant manager Tiana was super helpful as I was looking for a coat for my wife. She helped me find the jacket she was looking for and ended up with a jacket for myself. Great service ??”
10AM - 7PM
9855 Austin Ave, Burnaby“This is the only menswear shop in Lougheed Mall. It's better than The Bay. Better clothes. Bigger sizes. The customer service is excellent. I would shop here if they had ladies clothes because the service provided is impeccable. Instead I shop here for my husband.”
10AM - 9PM
4700 Kingsway, Burnaby“Came to Jack N Jones this past Saturday and had one of the best shopping experience in a long time ! Staff was friendly especially one associate Dunya who went above and beyond in assisting me and my brother shop. she was extra attentive and helpful in informing me about the items on sale and new items in store . BEST CUSTOMER SERVICE we need more retail associates like Dunya”
“Thank you, Pei,Excellent Customer Service at the Kingsway, Burnaby location. Very patient.Had a pickup, everything was ready. Lots of staff members, hospitable. Very organized store. Nothing out of place. Thank you!”
10AM - 9PM
4800 Kingsway F7, Burnaby“I love this Lululemon store. Always greeted by someone to point you in the right direction if needed. Staff have always been very helpful and friendly. No complaints whatsoever. Large variety of items in all sizes, a discount rack, large change rooms. If I order anything online and need to return, it is hassle free. One time I had a bit of an issue ( can’t recall what it was); they didn’t give me a hard time but tried to work to come to a fair resolution which I was completely happy with.”
“The staff were extremely friendly and helpful. I have never had a better customer service experience in my life. This store has a great selection and the price is really fair. Congrats to the management team for the outstanding work. Well deserved!”
10AM - 9PM
Kingsway #4700, Burnaby“I had a great experience shopping there. They have a lot of variety compared to other Zara store and the staff is so nice, especially there is one guy Ayush who was super helpful to me and helped me alot with my shopping and finding my sizes and clothes. It's a must go and with a staff like that guy it's good store for sure”
“I went in to purchase a suit and received amazing service and guidance as it was my first time at Indochino.I was assisted by Nishante at the Metrotown location. He was extremely professional and very thorough with his explanations regarding sizing and alterations. I'm particularly practical so he was able to recommend alterations that made sense while still getting me out of my comfort zone to try something new. His guidance helped me craft two suits when I had officially came in for just one.I'm very excited to see the end results and would definitely recommend Nishante and Indochino Metrotown to anyone looking to get quality suits and personalized direction from a professional.”