Lush Cosmetics Metrotown offers fresh, handmade, cruelty-free, and vegetarian bath, body, hair, and face products. The store is known for its fun and fabulous items, including bath bombs and vegan giftsets, with many packaging-free options. Staff are consistently described as kind, helpful, sweet, friendly, and exceptional. They provide great, lovely, and personal service, engaging with customers to help pick scents and products, and making shopping experiences special. The store itself is noted for being super clean and organized. It is also a venue for memorable events, like birthday parties with fun activities for kids. Customers frequently express appreciation and state they will definitely return.
stopped by around 8pm just to grab some bath bombs. the staff's positive energy was amazing! i forgot to ask his name, but his smile made it a great moment :) thank you again!
January 2026
Such amazing staff, everyone was so kind. Special thank you to Vincent !
December 2025
I prefer this location to other Lush stores. Very knowledgeable and helpful staff
