Kiehl's provides professional skin consultations with friendly and helpful staff. Consultants offer great advice and product selections that improve skin. The in-store experience is enjoyable with pleasant, knowledgeable, and exceptional customer service. Staff greet customers right away. The store also promotes recycling, accepting empty containers for their system. However, the online service is described as horrible and helpless, with a recommendation to avoid ordering online. Some customers note that staff attention can feel uncomfortable when the store is empty. Overall, the store is highly recommended for its in-person service.
Priscilla at this location is awesome! Great service from her :)
January 2025
The staff was quite friendly. Liz was way too friendly and helpful. She was so humble. I had a good experience
October 2024
thank to Kenny for providing a great service, I had a wonderful experience of the skin consultation, he was very professional, and give great advice highly recommend to try this.
