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September 2024 by Honghuan Liu
No return No refund or No repair for all the items sold here.The customers have to take all the risks and responsibilities for their shopping here.Who would come back？It is not worth recommending.
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September 2024 by Jerry Yang
Got the most horrible shopping experience here and the customer service is aweful ,which made people feel sick.Shame on it!
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September 2023 by Carl
Great store
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February 2023 by vkl
(Translated by Google) Bought this ceramic pot 14 days ago, used only a second time for a congee cooking, it exploded and messed up allover my electric stove ! Took me 2 hours of cleaning. They sell bad products, rude service even deny an exchange !I bought this ceramic pot two weeks ago, and it exploded when I used it to cook porridge for the second time! It took us two hours to clean the electric burner! Selling low-quality products and even denying the exchange!(Original)bought this ceramic pot 14 days ago, used only a second time for a congee cooking, it exploded and messed up allover my electric stove ! Took me 2 hours of cleaning. They sell bad products, rude service even deny an exchange !兩星期前買這個陶瓷煲, 第二次用來煲粥就發生爆炸! 花了我們两個鐘去清理電爐頭 ! 售賣低質產品更抵赖不肯换貨 !
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November 2020 by Tony Lim
The items in store were priced differently from the prices on their own website. The staff were nice and sold items at the online price without any hassle. Credit cards are accepted for some transactions, no returns though.
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September 2020 by Dandy Lion
Edit: Having recently consolidated the electrical appliances (from the previous store with the same name across the way), the store is packed with selection though harder to maneuver around the back of the isles.Tight and neat store packed with housewares and kitchen gadgets of reasonable prices, the staff is friendly and helpful.
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September 2020 by anita men
(Translated by Google) I bought a fully automatic electric kettle for pandas in Datonghua. It has been boiling water for more than a month and sent it to this after-sale shop for repairs. The service attitude is super poor ...(Original)在大统华买了熊猫全自动电水壶 用了1个多月就一直不停烧水 送到这家售后店维修修，服务态度超级差...
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November 2016 by Mark Limkoh
To : Director of Cuisine Talent Enterprise / Crystal Mall Burnaby
I am very up sad about the customer services today May 21, 2016 at around 4pm. I was looking for a humidifier and compare to 2 different model. When I asked about the product, lady in " BLACK DRESS " she was unwilling to show me simple by pointing there are all here. I requested to feel the quality of the product cost around $69.99 and she said that " YOU HAVE TO BUY THE PRODUCT FIRST BEFORE I CAN SHOW YOU " As customer, we have the right to see the product before we decide to buy or not ... :( .. I was standing looking at the product as she is not willing to serve me at all ! She is interested to chat with the other old man across her store. At the end I went over to another store and purchased a AIR-O-SWISS model that costed me $225.00 I need to let you know about this serious matter as I remember I bought my first rice cooker 5 years ago and thought to come back again to support. I will never go back to this Cuisine Talent EVER !! Thank you.
