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January 2024 by Aaron yung
I'm happy with this company so far, they are using same Telus signal. And I got free roaming data using in China, which other companies can get free data? Other companies charges $16/day.. I highly recommend it.
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January 2024 by Vivian Wu
Poor service！Not recommended.
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December 2023 by Zhang Fawkner
generally
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December 2023 by Jason Lo
Lied about 5G don’t use this the service is extremely bad
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November 2023 by Lon Me May
I have used for 2 years,excellent and good deal. Some Chinese channels which i have to paid through my nose with big company is included .Very happy. With post pay $59 a month includes telephone, TV channels,internet,nowhere you can get.
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October 2022 by Ping Shu Yu
(Translated by Google) There is no one in the store. It's past 10 on Sunday. Not open to serve customers(Original)店里没有人。周日是10点多了。还不开门服务客人
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May 2022 by Pengxia Wu
(Translated by Google) Liar agency. It is strongly recommended that you purchase phone cards on the official website and handle business on the official website!(Original)骗子代理商。强烈建议大家官网上购买电话卡，官网上办理业务！
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March 2022 by Yolanda Wu
电信诈骗！This company is fake! They transferred my phone number and no signal at all! Called them and they can do nothing about it!
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February 2022 by Jack Denton
This is the same owner as Suntel which scammed me and thousands of other people. Do a search on Suntel for details. They say they're not related, but check out this photo from before they closed down with the CT Excel sign. Closed Aug. 19, then reopen Sept. 2 with a new name but same China Telecom sign on inside and outside, same plans for Internet and TV, and same pricing meanwhile denying any service or money back to people who prepaid to Suntel. They say they're a different company, but do you believe them? I looked at their business license and the legal name is 1211324 B.C. Ltd. If you contact BC Business Registry, the Director is Yu-Hun Liao aka Andy Liao. Guess who was in charge of Suntel?
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February 2022 by Jerry
(Translated by Google) Don't use rubbish companies! ! After successfully transferring the number, the network was disconnected and there was no signal for 2 days! ! Don't care about calling customer service! ! ! I've been shirking it all the time! ! The phone has no signal for two days! Cancellation of network transfer will not be handled! !(Original)垃圾公司千万别用！！转号码成功后2天都断网没信号！！打客服不管！！！ 一直在推脱！！ 手机已经两天没信号了 ！取消转网也不给办理！！
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March 2021 by Adelaide Cheung
It’s hard to find a representative who can speak in English. They will charge you full month even you port your number to another service provider and cancel the service. Really disappointed!
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March 2021 by Sandy Hot line
Super good plan and service
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March 2021 by Elaine Li
(Translated by Google) I have no Internet twice a month, which is very bad.(Original)一個月已经两次沒网絡,极差.
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February 2021 by lei chen
SUGGEST NOT USE, though it is cheap. I transferred my mobile number from previous provider to CTEXCEL. I used 3 months of CTEXCEL. Then one day CTEXCEL deactivated my number and denied my mobile number ever exist in their system.They never notify you before deactivating number. That happened twice.I am sad I can not GET BACK my number.One more question is their system is inefficient and slow. It is separated into two parts. the receptionist does not know your case, so they just record what you request. The tech support makes the decision of your case but not really listen and understand what we need and give suggestions.My case for transferring provider takes the whole summer and autumn and now winter is coming.still not solved.
