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October 2024 by Paul Hellmich
I was advised by my brother to have a car pre purchase inspection on any car. Riaz’s team found an oil leak on the motor of the car during its inspected. The leak was not found by the dealer’s own 130 point inspection. So I didn’t buy that car. I brought another car in and they found 0 wrong and was happy as can be. Riaz, Derrick and team thanks for helping to purchase my new vehicle. I highly recommend Crompton Brothers.
Excellent, trustworthy and professional service so make note of their phone number.
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October 2024 by Justin Yu
Great communication, very accommodating and fast service. Very pleased to have found these guys to work on my Mercedes sprinter!
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October 2024 by David Bergman
Great work and friendly staff, but quite pricey for their hourly labour
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October 2024 by Brett Riches
Super happy with Crompton Brother's service. They are very kind and quick.
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October 2024 by Ernie Smith
Very thorough SUPER service!
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October 2024 by Colleen Shamji
Riaz and his crew at Crompton Brothers were amazing! They were friendly, listened tentatively to all of my concerns, communicated the issues that were found, and fixed my truck in a speedy time frame. I felt really comfortable and would highly recommend Crompton Brothers to my family, friends, and colleagues.
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October 2024 by Terry Moreau
Fast Friendly No Rip-Offs. I had a flat tire which Crompon diagnosed to a drill hole in my rim. I had originally gone to Canadian Tire hoping they would cover my flat under warranty, but they refused to do so; saying the tire had no leak. Seems I was victim of some sort of new and cruel vandalism! New rim, new tire, and I was good to good the next day. The safety and service checks are awesome because Crompton are diligent concerning identifying small issues, before they become expensive issues. I've been to Crompton before, for brakes and clutch. The speed of service, quality work, and price can't be beat !!!!
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October 2024 by Larry Thomas
I came in with a brake problem and they were able to completely fix the brakes and they did it all in the same day, on a Friday. They were also able to give me an indication of any future problems that could be fixed.
Great shop would definitely recommend these guys for automotive repairs.
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September 2024 by Elizabeth Sauve
The gratitude we have for the entire Crompton Brothers team is 10 stars! We were in Burnaby from the US in our RV and our tow vehicle (Ford F-150) stopped working. From helping us to arrange a tow to final check out the service, knowledge and communication of this shop is bar none. The best we have had anywhere. We highly recommend this shop and this team!
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September 2024 by Cameron O'Hara
Went in for a fix on a thermostat, came out with a problem / they failed to diagnose a faulty water pump. On pickup for the thermostat they left my doors unlocked and there was missing items from my car as a result of doing that for god knows how long. Then tried charging me 1600$ for a fix as well when everywhere else was saying 900 with parts, 525 without parts. Said they won’t do customer parts either and have to use their own. Haven’t met another garage of “independent” mechanics that do this. Won’t be coming back / no longer recommending them to my family and friend group. Buyer beware
Edit: as you can see, they replied hostile and unprofessional with no logic in a panic knowing they messed up. I didn’t decline anything, no one said a damn thing about a diagnosis. I said I know it’s the thermostat and I need to see if anything else was wrong just to get “oh yeah it was the thermostat it’s all good to go”.
Every other place quoted me with around 900 with parts, 525-550 labour if I just have the parts and need labour done. 300 off the dealership isn’t that great. They didn’t deny they left it unlocked, just saying that they are diligent in keeping cars locked. The parts are literally from NAPA and approved by Honda so the whole steak to a restaurant thing is hilarious. Avoid these people at all costs, my one star review stays.
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September 2024 by Drew M
This place is fantastic and are dog friendly. After purchasing a vehicle in Alberta where the previous owners we not truthful of the state of the vehicle. I took it to Crompton as luckily they are open an hour before everyone else and with a busy work schedule the little things matter. The vehicle is now in terrific working condition thanks to the team here and I mean night and day difference on how my SUV drives. This is the place to take your vehicle for honest and reliable work.
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September 2024 by Sandra Huth
Excellent service - friendly, honest - this is my new 'go to' place
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September 2024 by Ruth Ritchey
Crompton Brothers has been the most reliable, honest, and competent shop for my truck - head and shoulders over any other garage service I have received.
Riaz is friendly, professional and reliable.
He offers a fully serviceable garage for all my needs.
His mechanics are excellent!
My 2007 Ford F150 runs like new!
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September 2024 by mark Mmbololo
Very poor customer service. I called them to have my var fixed and they were very rude ended up calling another workshop.
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August 2024 by Jimmy Yang
I am really impressed the with professionalism displayed at Crompton. They were very honest and only performed servicing after you agreed to it.
Overall my experience was positive and I would recommend going to Crompton if you are in the Burnaby area.
Shout out to Riaz / Derek and the rest of the team there.
