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“Just visited this store today (Saturday July 13 around 5 PM) to buy some shirts and the lady there that helped me was very respectful and supportive. I asked for her name, but I forgot it already ? On the receipt it says KOMALPR
The shirts are good quality and I liked some of the designs they offered. I got a Biggie Smalls shirt, a Charlie Brown shirt with Snoopy and Woodstock, and a Canada shirt”
“Me and my mom got there to get some gifts for my brother we got 4 jeans and some hoodies. All the staffs are amazing! They were so willing to help and were very kind and attentive!!!! You guys are amazing!!! And the lady who helped us in the cash register today on December 11th around 4:30. You are a star!!!?”
“Old Navy is one of my favorite shops. The design and fit is fantastic. The staff are well trained and very accommodating in helping you get a size other than what you are fitting. Kudos to Metrotown branch. Will shop here again.”
“Raj is absolutely amazing! She helped me find a beautiful outfit, was very meticulous with alterations, and went above and beyond by even sourcing matching jewellery. Can't wait for my next event so I can get a new outfit and visit her again :)”
“Thank you, Itzia, for your incredible customer service! Thank you so much for making attentive and your impeccable service with a smile! Excellent customer service! ?
You are a great asset to Herschel Metrotown team! Going above and beyond! :)
Guille provides outstanding customer service with remarkable patience and attentiveness. His service is truly commendable and greatly appreciated!”
“I always buy from tommy hilfiger but it was my fridt time in this store. It was quite busy as this nice young lady was multitasking I’d say. Despite that, she helped us with the sizes and different colors. Such a kind girl, a big smile on her face. See you again, Tanya”
“Recently made an online order through the online Marks Work Warehouse store that was not delivered. We were also not notified before it was sent back to Ontario by UPS.
Online customer service refunded us and gave us a $60 online order promo code. They told us that we could make an online order at a local store that could be delivered there. However, they said that we would be required to make an online order rather than make the purchase in-store to use the promo code.
This Mark's location not only allowed us to use the online promo code in-store instead, they also let us apply this promo code to the current sale price of the jeans we ordered. They had the proper sizes in store, and we were able to make our purchase then and there.
The workers at the store were beyond friendly. They were incredibly helpful, very efficient, and helped us resolve a frustrating situation immediately. Very happy with the experience! Thank you, Market Crossing Mark's Work Warehouse!”
10AM - 9PM
4700 Kingsway, Burnaby
Clothing Stores
“It was a good experience to visit this store. I went to get a pant for my old suit from India. Sapna was very helpful . Her customer service was above and beyond. I was happy when I left the store because I got the thing I wanted to get and the best service .”
“My shopping experience at Suzy Shier was absolutely fantastic. Sana, one of the staff members, was incredibly kind and patient. She helped me with my purchase and gave me great advice on choosing the right clothes. I really appreciate her assistance, and I'm so grateful to Suzy Shier for having such wonderful employees!”
“I just want to thank Jay publicly for dealing with me after the store was closed. I was really distraught and mad at the world really, and was taking my anger out on the clerk threw the glass door. Fortunately, Jay stepped in and provided me with the customer service which I am used to when dealing the Armani Exchange. It made me cry to know there are truly some good people left in a cruel world. I could not have been more blessed. Thank you again ?”
“Lovely fashionable boutique and friendly service. Larissa was super helpful and immediately picked up my style. I was looking for last minute outfit to go to an event and walked out with three lovely pieces. This was my first experience and will definitely be back!”
“?❤️??Oh my goodness, the staff here are amazing!! We thought a shirt was left behind, turns out we were just confused ? Caden and Kyla were so helpful and positive, offered to send one to us just before we realized we actually didn't ring it through. So I called back and let them know. Also, Fatima is such a sweetheart. The energy at this store is just so positive and helpful, Thankyou so much!!!?❤️??”
“Visited Plenty Metrotown today and I have NEVER had such an incredible experience shopping. Justin the floor manager personally helped me style a few pieces I loved and I left the store with an incredible capsule of pieces. He made me feel so comfortable, and despite my lack of fashion sense and a good year of miserable post partum shopping experiences I came in and loved everything I tried on! Thank you Justin and team for listening to me and helping me leave with a new sense of confidence and style! Out of the activewear! Xo”
“The Uniqlo is the best one to shop. The places is clean and big have two floors the managers always smile and people are so nice to answer your questions and they are so good special the clothes have many discounts all the time I always bring my friends to shop there ???? always. The best place to shop don’t miss it when you are in Metrotown”
“Been here several times this year. I like the selection and prices. Lineups are long at times if a weekend or evening. Weekdays are quieter and parking is much better too”
10AM - 9PM
4700 Kingsway, Burnaby
Clothing Stores
“Vahid at the Lacoste store was amazing! He was super helpful, knowledgeable, and made my shopping experience a breeze. Highly recommend asking for him when you visit!”
“It was my first time visiting the store and my experience was nothing short of amazing. The customer service was 10/10 and I would make a special mention to one of the sales associate, her name was Diana and she was so sweet and helpful to every customer and acted quickly on their needs for different sizes etc. The store was well organized and tidy. A 10/10 experience!”
“I had great experience today. I bought a beautiful lamb skin dress. I bought this dress not only because it was beautiful but because Anastasia the employee who was working gave me amazing customer service . She had great knowledge and experience with this material . She took her time talking to me and removed the dress off the Mannequin so I can try it on . Best item I have purchased this month ! Thank you”
“Was at the store over the long weekend and the assistant manager Tiana was super helpful as I was looking for a coat for my wife. She helped me find the jacket she was looking for and ended up with a jacket for myself. Great service ??”
“Although they don’t have consistent stock levels, their knowledgeable and friendly staff make up for it. I will keep coming back to this location because of the employees. Their store is very small so I hope they can consider a bigger location for more visitors”
“Thank you, Pei,Excellent Customer Service at the Kingsway, Burnaby location. Very patient.Had a pickup, everything was ready. Lots of staff members, hospitable. Very organized store. Nothing out of place. Thank you!”
“Carlos and his team set me up with 2 great suits and made alterations quickly and accurately.
I recommend stopping in to check out their inventory whether it’s a special occasion or something to wear for work. Also worth stopping in because their suits go on sale sometimes too.
Thanks Carlos and team for the help!”
“Love love the brands they carry even if they can be pricey. Just feel kind of uncomfortable going in here sometimes because of the pushy sales tactics, I guess other people like getting approached but I don't enjoy it, in fact it makes me wanna leave the store lol would love to shop in peace !”
“I had a great experience during my visit today. Patricia (I'm unsure about the spelling) assisted me in finding the right product and size and truly proved to be a valuable employee.”
“The staff were extremely friendly and helpful. I have never had a better customer service experience in my life. This store has a great selection and the price is really fair. Congrats to the management team for the outstanding work. Well deserved!”
10AM - 9PM
4800 Kingsway, Burnaby
Clothing Stores
“Shopping atmosphere is not bad. Employees are nice and friendly. Shopping space is a bit crowded. Price is not bad. Check out speed is fast. Credit cards accepted. Walmart is next to door. Mall washrooms available in short walking distance. Free mall parking available. Overall experience is good.”
10AM - 9PM
4700 Kingsway, Burnaby
Clothing Stores
“It was my first time visit to the H&M at this location. Nimrit, has been a great customer service, I highly recommend Nimrit to be a leader on customer service. She knows how to help when individuals when they are lost in their opinion. She was able to help me find what I actually need.”
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“underrated
good service, enthusiastic about their interests, I come here every now and then, usually just to vibe and check out if they got anything new”