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“My good friend and i, were just walking around in the store, when the manager (nicest person I've ever met) helped my friend with deciding on a zip-up. she then recommended us pants and even had a friendly conversation with us. Overall, she made this an awesome experience at hot topic. Defintely come here, the customer service is amazing. Thank you so much momo.??????”
“I was at plenty Metrotown a couple weeks ago. Got to meet Ellysia. She was super helpful. Best customer service I've gotten at any store. Hope she becomes a manager soon.”
10AM - 9PM
4700 Kingsway, Burnaby
Clothing Stores
“- Great customer service
- Decent selection
- Excellent prices
Needed a wedding suit for my Dad and was pleasantly surprised by the fit and feel of the suits at RW & Co. Philippe was incredibly helpful! He went above and beyond to track down sizes and make sure my Dad was outfitted with exactly what we need!
We spent all day looking at various suit outfitters at Metrotown, mainly Moores, Indochino, Tip Top, Banana Republic, etc. RW & Co ended up having the best fitting suits at an unbeatable price.
Thank you again Philippe!”
“Walid at American eagle Metrotown was super helpful. He went above and beyond to help us. This is what a great customer service looks like. We will shop more often at this location.”
“Luciana was absolutely fantastic. I told her what clothing I needed and she showed me all my options. She helped me find everything I needed. I will be going back to Old Navy Metrotown the next time I need clothing. Thank you Luciana, for your awesome assistance.”
“So happy I stumbled across this place! They have some fun, unique, but also elegant pieces at a very reasonable price. I had been looking for THE sunglasses for ages to no avail, then ended up buying 2 pairs here. The worker, Larissa, was the true star though. She was so friendly and bubbly and just brightened my day! It's so nice to find spots like this!”
“Bought a Spiderman shirt for my son. The gentleman helping my son provided great customer service. Spoke with another sales associate named Andre. Also a very nice person. Overall, great shopping experience at this retail store. The team were engaging and had a positive attitude. Wishing Andre the best of luck with his acting career.”
“Raj is absolutely amazing! She helped me find a beautiful outfit, was very meticulous with alterations, and went above and beyond by even sourcing matching jewellery. Can't wait for my next event so I can get a new outfit and visit her again :)”
“This is a good clothes boutique. It has some nice casual ware for reasonable prices. The staff are quite professional as well. If you are ever in the Metrotown mall, I would check this store out.”
“I want to express my sincere gratitude to the front staff - Jeremy - thank you for your help with my refund issue. Your calm and supportive demeanour made my experience pleasant and positive!”
“Been here several times this year. I like the selection and prices. Lineups are long at times if a weekend or evening. Weekdays are quieter and parking is much better too”
11AM - 7PM
4800 Kingsway, Burnaby
Clothing Stores
“I know this sounds crazy but it was my first time at this store and I never wanted to leave! This place has something for everyone but on this day I decided that the only person that mattered was me (for once in my life) and I took full advantage of that! I purchased some of the softest, coziest, fashion forward clothing I've seen in a long time at very reasonable prices and the staff was lovely. I will definitely be back!”
“The team at the Metrotown store was fantastic. Friendly, knowledgeable, and made the whole experience easy and enjoyable. They understood exactly what I needed and offered great recommendations without any pressure.
Excellent service!! I’ll definitely be back.”
“Vahid at the Lacoste store was amazing! He was super helpful, knowledgeable, and made my shopping experience a breeze. Highly recommend asking for him when you visit!”
“Visited Armani Exchange at Metrotown today and honestly had one of the best customer experiences ever. Preet assisted me with so much kindness, patience, and such a genuine smile. People like her make customers want to come back. Truly appreciated!”
“Good quality clothing that lasts, not an outlet so all items like on website are here and even if the new hires don't know everything, the managers are around with the knowledge you need!”
10AM - 9PM
4700 Kingsway, Burnaby
Clothing Stores
“The associates at Oak and Fort Metrotown were very friendly and took the time to help me choose the perfect fit for my friend’s bridal shower. Highly appreciated.”
“I had a great experience at the Metrotown location today. Although they did not have the product I was looking for, Ishaan was so helpful with inquiring with other stores to see if they had stock. He went above and beyond and I was very impressed with his efforts!”
“Hi, I wasn’t planning on going to the mall today but joined my bro n sis in law n the first spot we stopped was at Club Monaco, and had the pleasure of meeting Tori, absolutely a dream sales associate giving such a refreshing, stylish n positive vibe that is increasingly rare these days! I get anxious and typically do online shopping but I loved the spaciousness, and NY aesthetic going on. Club Monaco is a 90s staple & would also love to see the retro crew necks back with logo. I just want to thank Tori and her own personal style as well as makeup was ? on point, she needs to be on the front of the ad campaign! Absolutely stunning and she had impeccable style choices and a cool n confident energy and I plan to return back again, ✨”
“We were in looking to buy a belt and were assisted by JC (sorry I don’t remember the name exactly). The one we wanted was not available in the right size. JC went above and beyond to find something that we would like and had a size available. We really appreciate his help and would definitely go back to shop at this location.”
“Love love the brands they carry even if they can be pricey. Just feel kind of uncomfortable going in here sometimes because of the pushy sales tactics, I guess other people like getting approached but I don't enjoy it, in fact it makes me wanna leave the store lol would love to shop in peace !”
“i am so grateful for the amazing customer service i received from Patricia who works at this store. i came kn looking for a dress for my birthday and she went above and beyond to help me find one. she was extremely polite and friendly towards me and dealt with a lot
of patience. customer service like this realli stands out!!”
“Thank you, Pei,Excellent Customer Service at the Kingsway, Burnaby location. Very patient.Had a pickup, everything was ready. Lots of staff members, hospitable. Very organized store. Nothing out of place. Thank you!”
10AM - 9PM
4800 Kingsway, Burnaby
Clothing Stores
“good and huge love for ardene, i want ardene would have a proper different section for lingries and ungergarmets for daily wear. i love ardene stuff personally.”
10AM - 9PM
4700 Kingsway, Burnaby
Clothing Stores
“I had a wonderful shopping experience at H&M today thanks to Anna. She was extremely helpful and patient, assisting me in finding the correct size and ensuring I got exactly what I needed. She even went the extra mile by trying her best to put an article on hold for me at the Richmond store. Her dedication, kindness, and professionalism truly stood out. Anna is a great asset to the team—thank you for making my visit so pleasant!”
10AM - 9PM
Kingsway #4700, Burnaby
Clothing Stores
“The quality of Zara clothes is generally good, especially considering their fashionable designs. Fabrics feel comfortable and well-finished, although durability can vary depending on the item. Some pieces, such as blazers, coats, and dresses, tend to last longer, while basic items like t-shirts may wear out faster with frequent use. The fit of Zara clothing is usually flattering and tailored, making it popular among young adults and working professionals.”
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“I can always count on excellent service from all of the sale associates at the Market Crossing location. Syed greeted us with recognition on our arrival and was attentive to our needs throughout our shopping experience. With the assistance of both associates, we successfully purchased everything on our intended list, as well as some additional recommendations. Another enjoyable experience!”