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December 2023 by Jenny V
Kim was very helpful and knowledgeable about the products and helped me pick out the perfect gift. Thank you ?
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January 2023 by mark cottam
Website said open at 10 am, arrived at 10:45 and was still closed, no signs to suggest why
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November 2022 by Tristan Jay
pierced my ears unevenlyedit: I emailed and they never got to me
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October 2022 by Gurjeet Kaur
Priya did a great job and my ear piercings were painless. She is very professional. 10/10.
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September 2022 by M Y
went in for a piercing and Priya took amazing care of me. She was extremely professional while also being kind and genuine. She is a rare gem.
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September 2022 by julie mcknight
Poor management, won't be coming back.
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September 2022 by Nataliee Carr
Thank you MJ for your help & guidance!
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September 2022 by Ela
I bought what I thought were two pairs of threaded tunnels. The sales person was very helpful and informed me of their no return or exchange policy but that if there was a problem about the threads that I could come back. To my surprise when I opened them after I got home, one pair was not threaded. I went back for an exchange because of the sales person's honest mistake, but the manager (who can only be reached via phone) did not honour an exchange but that I could pay them another $30 for the correct ones. I other words, I owe them for their mistake.
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September 2022 by Roy
Stay away from this company. Salesperson sold me the wrong item to me. I mentioned specifically what I wanted but she gave me the wrong type. I went back immediately to return /exchange the item but was refused. I’ve come to this place many times before , but not anymore. They ignore their mistakes and do not care about customer satisfaction. STAY AWAY…Scammers
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September 2022 by Michelle Yang
went in for a piercing and Priya took amazing care of me. She was extremely professional while also being kind and genuine. She is a rare gem.
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September 2021 by Jenn Waters
Experienced very poor customer service at the Metrotown location. Booked an appointment, showed up early for the appointment, and they canceled my appointment, due to a last minute "policy change", not CV19 relatedManager claimed they were the owner of the location and that they had discretion as to the arbitrary changing of the "new" policy
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September 2021 by A L
Went yesterday and the staff was super helpful in finding me exactly what I wanted and was very thorough in looking for the parts to my body jewelry. Amazing price. Very satisfied!
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September 2020 by Daisy Freiedman
Super helpful super nice good service will be back
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September 2020 by Tristan J
Just received lazy “don’t really care” attitude at this location. More interested in not helping me make a selection, and could not be bothered. Came in ready to buy, left not buying. Total turn off.
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September 2020 by stephen stelmacker
Great selection of jewelry and great service, even though it was busy as hell the cashier was super polite and very helpful!!
