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October 2024 by Angelita Ferrer
They are very helpful, kindhearted, and wonderful employers. They treat us like one of their family. It’s nice working in this Company.
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October 2024 by Ciara O Sullivan
Very helpful staff and will provide what you need
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September 2024 by Frankie
I recently dealt with these folks to get a piece of equipment for post op recovery. Everyone was friendly, helpful and knowledgeable. The only reason I took one star off is because I the first fellow I talked to on the phone didn't send the estimate I asked for so I had to send an email asking again. They got the estimate to me very quickly after that. I went to the store and Mckala (I hope I spelled that correctly :) was fantastic at helping me make sure the equipment fit and showed me how to use it. I highly recommend these folks if you need any medical equipment.
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July 2024 by Doreen Ross
Great friendly service. Leah was very helpful and took her time in helping my mom choose her first walker. Great experience ?
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May 2024 by Selena McLachlan
Fabulous! Friendly, helpful and responsive. Hard to get this level of customer these days. Selena answered my many phone calls and emails, helping find the perfect ankle support and even ordering two sizes, to make sure I got the right one. In store, Mikaela continued to provide the same high level of customer service. All in all, a great experience.
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April 2024 by Kathlene McCuaig
Wonderful home health care store featuring JUZO brand compression socks which are absolutely the best! Fitters are extremely knowledgeable and will make sure you get exactly what you need for optimum results.
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February 2024 by Ash Biles
The staff were absolutely amazing at getting us the equipment we needed so that my son could be discharged from the hospital. Leah went above and beyond and we are extremely appreciative for the efforts she put in to make the whole process completely stress free.
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December 2023 by Andrew Krygsveld
Great location with lots of parking!
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November 2023 by Alberto Monterossi
Broke my leg in a skiing accident last year. Completely forgot to leave a review. They delivered to my apartment in whistler on short notice and ensured I had everything needed for my recovery. Was looking forward to hitting the mountains again this year and just remembered how much I owe this team. Thought the least I could do is leave a good review. :)
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November 2023 by Eva Cindric
Amazing service! Very friendly, compassionate, and attentive staff. I am a frequent customer here and always have a great experience. Highly recommend.
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October 2023 by Aman Chopra
This review is only for the delivery. They have the worst delivery service. I almost had bad warning from my landlord due their ill handled delivery. Drivers are coming anytime on their will. It's doesn't matter whether its 9am or 10pm.Never follows instructions and some barely understand due to language barrier.Not the first time it's happening, happened all the 7 time I ordered an equipment. The admin says same thing every time " sorry for this, we will take your feedback and work on it" and then garbage the feedback.The company do a good job in arranging equipment quickly.
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October 2023 by TD
Delivered late in the evening called in the morning to inform me they will deliver. They didn't call before they were on their way. Rang my door bell many times late at night. The delivery driver said they called me and I have no missed calls.I also told the contact person in the morning to just release the item.
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September 2023 by sarah price
Rude call from medieqip regarding my mums bed didnt have these problems with NRS
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August 2023 by ted kim
Awesome staffs. Always kind to customer and fast to process. Even though they’re middle of renovation, dealing with cuetomer very well.
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December 2022 by Z Z
I had to assist a dear friend in purchasing a wheelchair, including selecting the vendor. Since this was a major purchase that would affect his daily quality of life, choosing the right business was imperative. I liked that BC MedEquip is family owned and operated, and that they offer a wide variety of wheelchairs. Bill, our salesperson, was very knowledgeable and responsive. He patiently addressed all my questions and concerns (there were many) in a timely manner and followed up throughout the process as well. My friend ended up with a wheelchair that we are both happy with. We had positive experiences with BC Medequip and appreciate the great customer service we received.
