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August 2023 by Nick Maryn
BC Comfort is an absolute gem of a plumbing company. Their workers are nothing short of remarkable, showcasing their skills even in the most challenging conditions like the sweltering heat and pouring rain at Lake City Studios. The dedication they exhibit is truly awe-inspiring. What's more, their top-notch apparel and impressive tools reflect their commitment to quality and professionalism. BC Comfort is undoubtedly a cut above the rest and my go-to choice for plumbing services.Services: A/C system maintenance
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June 2023 by Philip Raymond Lim
They have always been so responsive. Chris has been so helpful to set our temperatures for summer, repaired some issues, and most especially a person you could count on.
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September 2022 by Y M
Great company! Great customer service. Very professional stuffServices: HVAC duct & vent installation
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June 2022 by Rav Grewal
To the BCC employee who just honked and floored their pickup through a Burnaby school crosswalk at 3pm just now when the kids left school: GET OFF THE ROAD if you lack the patience to let 9yr olds safely cross the street!
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March 2022 by Gerry Payment
I'm an employee at BCC. We install and service industrial air conditioning. The construction side work on new projects from in ground and up. The service side maintain and replace existing building systems.
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November 2019 by Stephen Chiu
We've had several poor experiences with BC Comfort staff. There a couple friendly, competent technicians, but many of the other technicians are surly and lack any customer service skills.
One helpful technician came and fixed the AC cooling issue in our office/building within a couple hours. Another tech came in a few weeks later to fix a different issue and turned off AC to our unit. Asked if he'd have our unit back up and running shortly, his reply was simply, "No! I don't know when it'll be back on," and then walked off. It's now been over two weeks since AC has stopped working for our unit. Their office staff have dismissed this issue as an equipment issue, refusing to send a tech to turn our AC back on.
Feedback from other owners in the building are that they've experienced similarly poor service from BC Comfort and its technicians.
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November 2013 by Jamie Serediuk
My interaction with BC Comfort was wonderful. The technician was knowledgeable and efficient at getting the job done. The person I spoke with to set up the service was friendly. They were accurate on when they said they were going to be at our office to complete the service and not leave me to wonder if they were actually going to come by (like other companies I have dealt with in the past). When the technician notified me that there was a motor to be replaced, they gave me an approximate price for replacement and gave me a date of when they could return to install.
Thank you BC Comfort, we are enjoying our heat again!
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November 2013 by Jeff McDonald
I have had lots of experience with other "more cost effective" HVAC contractors.
They left me iwth angry tenants, unfulfilled promises & lots of voicemail adventures.
I gave BC Comfort a try and they came when they said they would, did what needed to be done and now maintain the system so it keeps working.
what a concept !!
