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October 2024 by Sepideh Habibollahnattaj
Worst customer service ever! One of the girls working there is super rude! I wish I knew her name! I think she has blonde hair! She doesn’t care at all if you need help in the store!
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June 2024 by Bliii Li
The clerks in this shop is really rude.
Mostly people in vancouver are very nice, regardless of who they are but this awkward experience made me feel upset!:(
I DON'T THINK ALL THE CLERKS SHOULD BE FREINDLY BUT SUCH SNIPPY BRHAVIORS ARE VERY WOULD NOT BE SEEN DEAD.
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June 2024 by Gabriela Arizaga
I bought a pair of shoes which got broken after the first use, very bad quality.
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May 2024 by Anndee Raney
Went to purchase early in morning so as to get more attention from those working. Both gals were not busy but conversed either each other, looked after merch anything but looking after a person intent on purchasing. I was passed truly. I left by 10:45. Never go in thinking you are getting help. Could have thieves the whole place exile the girls chatted.
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May 2024 by Jade Doolan
I've had multiple close family members tell me they were followed as soon as they walked in. I decided to walk through and as soon as I walked in one of the girls immediately started following me. I asked if I could help her and all she said was no. I asked why she followed me down aisles and she said she was told to follow certain people. Be careful when you attend this location. It seems like they're a little racist, I mean a lot btw.
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May 2024 by kate Smith
I’ve experienced being followed in the stores before but not to the extent that 2 of them are literally following me at a close range!!
I ran to metro after work because babe got the text my glasses were ready for pickup. As I’m headed back towards my car, I stopped by Ardenes quickly to see what nice shirts they might have because I’ve been mostly wearing muscle shirts and tank tops due to nursing for so many years, so figured I need to find something new that I may like. At first I noticed one worker follow me, she was so obvious. Moving wherever I was, standing there not folding or fixing what’s on the racks, literally being a shadow. Then as we get close to one of her colleges I can see her whisper something to her and next thing I knew I had one in the next isle facing me and the other in the same isle once again facing towards me looking busy. So now I had 2 shadows. Of course I was annoyed at this point and just slammed the shirts down and walked out because I was pissed off. I watched as I walked out and seen that she went back to the till where she initially was when I first showed up.
I walked around a couple of other stores to try calm my nerves, and thought maybe I was wrong and just seeing things and that I really wanted those shirts. So I went back to try again and once again had the two shadows once they spotted me which took them a few minutes. I finally asked “could help you?”, she said “no, do you work here?” “No but you seem to be following me so I figured I would ask” “well based on how you were acting earlier and ended up being aggressive” “I was not aggressive” “well you slammed those shirts down, I’m just doing my job” “so your job is to judge and follow others around? I reacted based on how you guys were following me” “no I’m not judging, you were being aggressive”.
She finally walked away, so I continued to look around but then I can kind of hear her “she’s being aggressive” and she’s on the phone. At this point I just wanted my socks and shirts and leave. Seemed like she laid off once I was talking to my sister-in-law and nephews. As I went back towards the till I went straight for the other worker who was following me to try see what she would do, but the other cashier said “I can help you”
I never had this hard of a time at this location but after this altercation I know I’m going to have anxiety if I ever decide to go back.
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January 2024 by Meara O'Malley
false advertising of their sales and was charged way too much at the cashier, when I asked about the sales sign they were rude and didn’t care at all. dont put up false advertising and then cop an attitude with your customers when they bring it up. goofed
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January 2024 by Aswin leji
Its a good store with affordable prices on all stuff, but unfortunately the customer service here is trash. The cashier prioritises herself over the customer and barely has any sort of respect or appreciation for the customer - its more like take it or get out of here.
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December 2023 by Sara Reyes
This store doesn’t even deserve one star, your employees were racial profiling my friends and I yesterday, they followed us around the store from the moment we stepped in, and didn’t even try to hide it the fact they were staring at us the whole time. When we asked for their names they refused to give us their names, I have pictures of them if anyone needs it. Never buying from here again and will make sure none of my friends or family ever go there again.
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December 2023 by Nayanthara Perera
Good and affordable stuff
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November 2023 by Iman Taghavi
Unbeatable!
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November 2023 by L M
I went in here once and a girl laughed at me for being in my 30s
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November 2023 by Leticia Calderon
Nice staff
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November 2023 by Badriya Ibrahim
Always fun to visit.
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November 2023 by RANVEER KAUR
Recommend
