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August 2024 by Jennifer Reichling
Horrible customer service and they are taking on more cars and jobs then they have man power for! Check your receipts they overcharged me for my part I feel
bad for their mechanics there.
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June 2024 by Jessica Richard
Came here for a AC recharge. Customer service was great, service was thorough and cost efficient. I will be coming back and will be recommending. Thank you Super Steve’s!
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June 2024 by Bryce Herb
Great shop. Honest, good mechanics. Hard to find these days. Beauties?
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May 2024 by Matthew Mceachern
Chris and Loren got me in right away, such nice guys, joked around, really quick service, quality service, worth every penny, im coming here anytime I need work, thanks so much!!!!
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May 2024 by Johan Vankoll
Started out that they couldn’t align front end of my ranger after some time and talking they took a second stab at it all good . No greasy hand prints all good . Satisfaction now . I don’t know what the issue was but glad the owner helped out and got it done . Kudos
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May 2024 by Shelly Wilson
Good service, they were able to fir me in quickly. I would recommend going to these guys.
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April 2024 by Phillip Diep
I have been coming here for a while and the service is usually good but the new service advisor supervisor is very unprofessional and rude. I went there to get a service on my car and my after deck was working perfectly fine and than when i got my car back, it wasn't working anymore. I found it very weird but also did not blame the shop at all.
I politely asked for them to check it over. maybe bump a wire or something during the service. he said they didn't touch it so they wont take a look. he said go take it to another shop.
I will not be coming back to steve auto shop again
I dont recommend this place with the service advisor being so unprofessional like that.
the mechanics did nothing wrong here, I'm sure they are a great bunch of guys.
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October 2023 by Fred Vo
I bought 2 new tires from them, and even the cheapest ones were overpriced. Then I had to wait an hour and a half for them to put the tires on my car. Not only that, on the previous trip there, they forgot to put my jerry can back in the trunk when they took it out to get the wheel that was in there.
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October 2023 by Richard Brown
I have been here several times and I have never been disappointed with the service and price.. if you need something done because of a mishap. Usually they will squeeze you in unless they are super busy that day....... and again today they went above and beyond to squeeze me in, to fix me up... thanks Alex and the crew
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October 2023 by xyz
Fanfrickentastic staff at Super Steve's. It should be renamed Super Chris and Al's!Thx again Chris and Al, I'll definitely be back ??
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September 2023 by s s
Helpful
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September 2023 by Jeremy Johnston
Very knowledgeable and polite.Justin our mechanic, was over and beyond helpful.Going back for a little more work to be done.
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July 2023 by Ron Harris
Just had some front end work done on my vehicle at SuperSteve's and I am beyond satisfied. Great people on site. Friendly, full of knowledge and willing to help out. Prices are fair and the wait/ repair time was minimal. Thank you to Chris in the office and Al in the shop.
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June 2023 by Andrea jonkman
Just had the best experience! My check engine light came on. Walked in they checked codes & gave me the best instructions. No bs. Thank you Alex & mechanic guys. Your kindness was appreciated.
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June 2023 by Elle SJ
We went to Super Steve’s two weeks ago to have our tires changed. Firstly, they booked us in on a holiday Monday only to call back to change the appointment because they didnt realise it was a holiday when they booked us in? Weird, but alright…no big deal. Secondly, They are quite a bit more expensive than Kaltire but we thought that was fine given we were supporting a local shop. But then they had us load up our own old tires into our vehcile, didnt even try to help which I thought was a bit odd. We also unloaded the tires to be swapped on our own, no service people came to help. Also odd. However, They were super quick with the change over of tires which was nice, but now two weeks later not one but TWO of my locking lugnuts on the passenger side of my vehicle are MISSING. Fallen off. Obviously not great, kind of a safety issue. Checked other lug nuts to be find out they are all merely hand tightened! So they had been put on, and not even tightened. All of them. When I talked to Alex, whoever he is manager or owner, and he offered to give us two new lug nuts. I said I wasn’t going to drive the vehicle with them missing and would come pick them up to put them on myself. He LAUGHED at me and said its no big deal to drive a vehicle with missing lug nuts. Great way to talk to upset an already upset customer. Agree to disagree. He asked if we came in for a re-torque, I said his staff never discussed a retorque with us. He said “well its on the receipt but whatever” seriously dude? If it is a serious safety issue, your staff should be telling customers directly how many kms to return in. Every other tire shop does this if they think a torque will be necessary. No one is going to read a receipt for that kind of pertinent information, especially fine print. Re-torquing is something of the past now with a lot of tire shops, so when it wasn’t discussed with us we thought nothing of it. So, I said I would come pick up the lug nuts, but I am definitely not letting them touch my vehicle ever again. We had hoped to be returning customers and support a local shop, but we certainly will not be back.
