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October 2024 by Jeremy
Charging high fees for shipping and accept zero accountability for unreasonable delay times. The quality of the product is irrelevant if it doesn't arrive when it's needed.
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September 2024 by Darren Douglas
This is the canoe and kayak destination you want to go to before committing to anywhere else. The team of staff are knowledgeable and helpful. Sam was super helpful with my Hobie needs.
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August 2024 by Nicolas LeBlanc
Easy, simple and amazing transaction with WCK! Ordered a paddle on a Friday morning and it arrived, EXTREMELY well packed (even had Fragile stickers on the box), in Quebec on the Monday morning (I had paid a minor and fair extra for quick shipping). Paddle is in perfect condition, as expected, and I definitely recommend doing business with these great folks. Website was easy to navigate in and find what you are looking for. A++ for products and for customer experience. Thank you WCK, I’ll be back! ?
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August 2024 by Rod Knox
Excellent service and advice. Staff went out of their way to help purchase the right boat for me and make sure I was satisfied. I had a warrantee claim on the first boat (Aquaglide) that was handled quickly and the process was simple and easy. I was given options for a replacement and provided with a boat that was better suited for me.
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August 2024 by Justin Preston
Awesome place to shop. Everyone I spoke with was very helpful.
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July 2024 by Terence Flight
My wife and I were looking for a canoe that would suit our age and ability. We had done a fair amount of research and thought we had made a good choice.. Thank goodness we attended a couple of Demo Days! Truman saved us from making a serious mistake (and probably saved us a lot of money). His patience in listening to our needs and his expertise soon had us matched to the perfect canoe. We have already had 2 great trips in our perfect match.
When we attended the Abbotsford store to pick the canoe up Rylan got us set up with everything we needed including a roof rack. What great guys.
You will be in great hands with the crew at Western Canoe and Kayak. Thanks everybody for a great experience!
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June 2024 by Alexi Z
Just bought another boat from WCK - replaced my glass Clipper Tripper with a kevlar version. After nearly 20 years I sold the glass boat for $450 less than I paid for it new. Quality boats that last and perform. Service is 5-star. This is the fourth boat I've bought from WCK - super friendly and knowledgeable.
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June 2024 by Shadew B
I was greeted with a warm welcome by the knowledgeable and passionate staff. They took the time to understand my needs and preferences, providing expert advice.
The selection is truly impressive, featuring a wide range of canoes from top brands, ensuring that there’s something for every skill level and budget.
The store itself is beautifully laid out, making it easy to browse through their extensive inventory. I was particularly impressed with the variety of accessories and gear available, from paddles and life jackets to dry bags.
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June 2024 by Kevin Woolford
Sam, Laura and all the staff at WCK persistently advocated on my behalf with Hobie when I was trying to resolve issues with my pedal board and warranty. I know Hobie is not easy to deal with and appreciate their efforts.
The store also has lots of cool stuff.
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May 2024 by Mike G
I can’t say enough good things about our experience with the nice people at Western Canoe and Kayak in Abbotsford and in particular Margaret Langford. She was THE key for helping us with our first big purchase of kayaks, a canoe and all the required bits and pieces. She was professional, knowledgeable and courteous throughout. We highly recommend her. ???
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May 2024 by Lukasz Szubski
Great boats and staff. Huge assortment and knowledge.
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May 2024 by Joel Michener
I could not be happier. The quality of service and gear you get is unmatched.
Having purchased a rainbow of gear and kayaks from them, I will always go back.
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April 2024 by Bobbie Smith
The guy ‘Nick’ I think? Went out of his way to find me an affordable roof rack for my Encore. It’s easy to put on and take down and affordable.
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April 2024 by steve betts
Pascal was a rock star to deal with. No pressure, super informative and helpful. We also had a great experience with Margaret at the recent outdoor show. Both included some personal kayak experiences, which lends so much to the sales process. These people know their stuff. We ended up buying 2 inflatable kayaks. Can’t wait to get out and use them!
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April 2024 by Nicolas R-D
Great crew of knowledgeable people working there. Pleasure to do business with you guys every year