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“Hello!!This store is an EXCELLENT example of customer service and professionalism! I needed to mail time sensitive and fragile package contexts. This clerk was helpful, polite and patient. Further, they were able to continue to help the other customers while assisting me in preparing my own items for shipping.REMEMBER, this is the store, rather than the UPS access point. Your tracking number will tell you their exact address if your package is waiting there. Otherwise, the package is en route to you from the warehouse.5 star store!”
“I’ve been using Package Express for over 15 years, and Kari has always provided outstanding service at the pick up counter! She’s friendly, patient, and very efficient. For Canadian customers, Package Express is a fantastic option for having packages delivered to a US parcel pickup location. Kari cares about her customers and goes above and beyond to help with any shipping needs. If you’re looking for great service, I highly recommend Package Express as all their staff are friendly!”
“Very good service with affordable rates. Rochelle will sometimes have my package ready for me before I have a chance to open my mouth. The bad reviews I've read on here seem mostly unreasonable or else complaints about things beyond Rochelle's control. Probably the only downside here is that Pic-It-Up isn't open 24/7, so once or twice I didn't make it through the border wait time before closing time. Sumas is a great little town with affordable gas and dairy, so this makes for a good catch-all stop without the crowds.”
“I've been using letterlock for Amazon packages for a couple months and have had no problems. It's easy and cheap and I really appreciate it! All the employees have been friendly and helpful. My only issue is the parking situation. The lot on the left side is a nightmare to enter and exit as there is a somewhat drastic dip and I've scraped the bottom of my car multiple times even though I'm trying to be slow and careful. There's currently a very large deep puddle in the middle of the lot as well. I think the lot on the right is open for customers but it's not clear. Some signage would really help and if customers are meant to park on the left you've got to do some work there.”
“Friendly helpful Service. Always a smiling face to greet you. Will go above and beyond to serve you especially when they get to know you. I like USPS reliability and expediency. I know the majority of items I mail will arrive within 2-3 days. I highly recommend.”
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
“The owner is down to earth person and is ready to help in every possible way. The customer for him is god and that's how the service is provided. I would wish that he starts accepting the parcels for UPS as well as the one in Abbotsford (32465 South Fraser Way #4, Abbotsford, BC V2T 0C7) is the worst ever Depot i have seen.”