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January 2024 by Dwayne Walters
You had at least 6 days to prepare for the incoming storm of ice and snow. Six ! The management failed in leadership at every level.Six days. You could not even secure a Farmer with a tractor to plow the park lot. The restaurant used the excuse of inclement weather as an excuse for failure and the head top manager was nowhere to be seen. The employees present did the best they could but your management failed miserably.
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January 2024 by Carrie Lawrence
Memphis yet again under delivers. Somehow, petro lowers the bar yet again in Memphis. The fuel hose connection leaks as you pump fuel ⛽️. Really?!?!?! It is 8:45 am and the bathroom is way past gross. Not even an unused square of TP in the whole woman's restroom. I asked the clerk if they were running low on TP or staff. Which there are 4 ppl there inside the fueling station. Clerk said she didn't know. She'd get someone on it and never attempted to call anyone. I have a better set up on the semi. Shame on the mess. All the while the clerk is saying I didn't do it, never did and never will. Major eye roll... moving on.
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December 2023 by 黄舰
This gas station has shabby equipment, unhelpful staff, and expensive food. Hope it improves. Either that or being eliminated.
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December 2023 by Joseph
Restrooms are always out of hand soap and paper towels. The mark up on food in the convenience store is insane & IHOP service is very disappointing. Under staffed and always out menu items.
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November 2023 by Mama Bear
Stopped to fuel up my truck, then went inside to get my receipt. The horrible blue haired black girl at the fuel desk refused to get me a receipt, cussed me out, asked me to "step outside ", then looked up my company and called my boss (at home! at 7am! on a Saturday!) trying to get me fired! Luckily, my boss is like family and knew she was lying about me. Petro, you need to get rid of this girl before she gets you sued, or worse, gets shot by the next driver she asks to "step outside "! No one in my company will be back to this Petro if this is how you want to treat us!
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November 2023 by Missy Lindsey
I’ve been coming here for 9 years now and not much has changed.. I stop for dinner or breakfast as I pass and for the pass few months the food has been terrible… either it’s not done or overcooked.. the flavor be there but I have had to dispose of my food on several occasions bc the hamburger steak was bloody the spaghetti was soupy the grits be lumpy and uncooked I can go on and on but the food here use to be sooooo good …. I be tryna catch them on a good day but lately the days haven’t been good at all… ( not to mention the crowd but I get in and GET OUT) not ALTANTA TRUCK STOPS? BUT they are close
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November 2023 by Jerome George
Travel center part is good...Just wanted to let you now that you have 2 female employees at west Memphis AR location on fuel side that refused to wait on 5 plus driver an also refused to make coffee an they caused you to lose business...
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November 2023 by Willie Lee “Grumpy Biscuit” Kersey Jr
Went to the convenience store for a drink and a lite lunch (hot dog). The Coca-Cola, fruit punch, and lemonade was out and the cashier (Ashley) was standing at the cash desk playing on her phone, even when I was trying to cash out. This isn't the first time I've had this happen.
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November 2023 by Alexandria Cox
DO NOT STOP HERE -- Usually not the type to leave a bad review but I believe this location and the Love's truck stop in Memphis, TN off of Lamar Ave. is to be operating a scam business. Please be aware of your truck drivers and truck equipment at this location!! If you get a call from a police officer stating your driver has been involved in a fight and the truck and trailer need towed, please call local authorities to confirm story. This is a fake story they are using to pay for a tow that is not needed! My driver also made me aware location was very dirty and lacked customer service, maybe because people behind the counter are making better money scamming than being kind and respectful human beings! side note: the fake officer had my drivers name and truck info (information given to use fuel card so some one on the inside is involved)
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November 2023 by Bonnie Todd
Very out of date. The bathrooms are so disgusting. I was an employee there recently and I no for a fact that the bathrooms do not get properly sanitized.. the managers are racist and very unprofessional
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October 2023 by M Wilson
Got a shower for $18 and walked down and doors hanging open. Had to request a clean one. Woman and young boy wandering around lot knocking on parked trucks holding cardboard sign (couldn’t read what it said). Definitely lock your truck and keep an eye out. Shady hotel right next door
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August 2023 by Xecure Technology Solutions
Second time visiting this location. The facilities were clean. The staff was friendly and the customer service was good. This is a moderate size location with a decent amount of parking but it can get filled up pretty quick so plan ahead. I haven't tried the showers but the restrooms were clean. I also didn't get a chance to try the restaurant. Maybe another time. Kudos ?
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August 2023 by Looney Looney
We have a wide selection of top notch inventory! Best in the business ask about our daily specials! Right here MLK and i40 rsumsixtyfo short term leasing!We now accept EBT! AND BOOST MOBILE PHONE CARDS
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June 2023 by Raquel T.
This truck stop women's bathroom is unsafe and unsanitary. As I walked in the floor was sticky and black mud everywhere as if someone mopped the floor with mud. The toilet sit had poop stains and pee stains as if no one has cleaned it in weeks. The door had crud looks like poop stains. It should be illegal to sell food in a place that keep their bathroom like this. I didn't even want to wash my hands in here. Just poor management and disgusting. I did speak to a cashier who called herself a manager and informed her of the bathroom. She just nodded her head as if it fits Company Standards. Like how does your employee wash their hands in the bathroom? Then turn around and prep food for sale? Disgusting Petro please Do Better.
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June 2023 by Memphis Hertog
Had to have 2 tires mounted on trailer ( drop axle).. on a Saturday afternoon you'd think it would take forever. It didn't, 2 guys in the shop both with trainees . what could go wrong? Absolutely nothing! These guys did a great job, professional & courteous. The ladies at the counter fast & efficient. Gave me prices for other things I need done when time permits. Petro has upgraded and it's obvious they are working on improving. The proficiency of the shop made it worth dodging a few potholes.