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January 2024 by Tommie Taylor
Great place to take your vehicle, quality work, a bit more expensive than the other shops around, but much better work.
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January 2024 by Elizabeth Julian
10/10 were super friendly helpful and fast service
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December 2023 by Instant Turnoff
Paid for a tire alignment package. They didn’t align my tires blamed it on old tires. Got new ones half what they were charging somewhere else. Tried coming back for alignment twice for some reason they can’t do it. Never use this place. Go to Memphis.
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December 2023 by Joanne M
Not sure why it’s taken me 2 years to write this review but so it goes when cleaning off your desk. I won’t forget the incredible level of service and overall kindness this location showed me when I got a flat on my way to my Thanksgiving plans that year. Despite being severely busy, they were able to fit me in and had my new tire on within 30 minutes, so I could still make it by that afternoon. While I was just passing through, I can’t repay the generosity by using their services. But I would definitely patron here if I was a local.
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August 2023 by frankie richardson
I give a zero star for worse service ever. I dropped my truck off at 9 am, just to get my tires rotated and balance. I returned at 5:45, which was 9 hours later, and my truck wasn't touched. I bought those tires from this goodyear and paid $2000, and that's the kind of service I get. Never will I go there again. The service hasn't always been this bad. I guess new management it sucks. Maybe because I was getting free service that came with my warranty, and they only serviced the paying customers. That's a form of prejudice, and I should report them. I saw customers that came in after me but paid and picked their vehicle up. I only wanted a rotate and balance that's one of the simplest services a tire shop can do. Prejudice. So I went to Memphis where I will start going.
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August 2023 by Sheree Fletcher
Called 30 minutes before their closing looking for tires for our car trailer. They were so kind to fit us in prior to closing as we are traveling back home to PA and we're in need of replacing three of our tires.Great customer service.
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August 2023 by Scot Sloan
Billing was accurate and fair for the 4 hour wait .Observed that customer interaction was poor unless your already buddies with the counter crew or an attractive figure. Would not offer cost& completion estimates claiming to being understaffed.For being a national brand was notably below Goodyears published customer service standards .This was a have to purchase for me because of its location and circumstances , but would not recommend or refer others to this location.
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July 2023 by Wendy Shick
Should be no stars. Brought car for ac, they said they would see what the problem was. $200 later just needed charged, this was 6/27/23. Brought back on 7/26/23 as it is not cooling again. They said ok could be a leak in the line, no needs compressor and condenser. Out $200 for nothing......You can see the response I received from " the owner" not. Spoke with Chole @ goodyear customer support, she collected my info and details of the issue and asked me to hold.........when she came back she stated she spoke with the store and Geoffrey, stated he was not at the business that day and my car had not been accessed, Geoffrey is not the AC tech, so I needed to bring my car back so it could be accessed. My statement back was then why do I have an invoice which states "NEEDS A COMPRESSOR AND A CONDENSER..CUSTOMER DECLINED. Chole asked me to hold, when she came back she offered me a full refund for the original work done on my car.
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May 2023 by steve morris
Quick and knowledgeable andIts Goodyear. Best tires ever.Hands down
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January 2023 by hunters vlogs and gaming
Me and my whole family have been going to this place for years. Always amazing service they fixed my ac in my Buick and it started leaking real bad on the inside of my car. When I called them they were very apologetic and when I brought it in they fixed it no charge and very friendly. We are all human people make mistakes and they handled so well. Good job Goodyear!!
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January 2023 by Khalil Corbul Lui Azrael
My truck had a wheel bearing that decided to go during our 1,300 mile trip.I called and explained my problem and they worked me in, and didn't take advantage of my out of state plates.The estimate was as fair as it was accurate.Great bunch of people!Highly recommend these honest guys.
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October 2022 by Frank R.
Had a blowout on our 48' race car trailer in Marion, AR, a couple miles from the shop. Was traveling from Tc to KY for a race.Called several places to attempt to get the spare installed, to no avail. DeWayne told me to come on over, but there may be a wait as the guys were getting ready to go to lunch. I got there and DeWayne got the ball rolling immediately, and Thomas worked through the beginning of his lunch to get me moving so I would make it.These two guys are dedicated to getting the customer taken care of and the job completed.Hats off to these two men. Excellent customer service. The kind you don't find anymore.If I'm in the area and news services they offer, I'll definitely be back.Thanks again!
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October 2022 by Joe Gibbs
The people that work here are amazing, you cannot find better customer service like this anywhere.
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October 2022 by Robert Johnson
Had a blowout on our 48’ race car trailer in Marion, AR, a couple miles from the shop. Was traveling from Tc to KY for a race.Called several places to attempt to get the spare installed, to no avail. DeWayne told me to come on over, but there may be a wait as the guys were getting ready to go to lunch. I got there and DeWayne got the ball rolling immediately, and Thomas worked through the beginning of his lunch to get me moving so I would make it.These two guys are dedicated to getting the customer taken care of and the job completed.Hats off to these two men. Excellent customer service. The kind you don’t find anymore.If I’m in the area and news services they offer, I’ll definitely be back.Thanks again!
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September 2022 by Frank R
Had a blowout on our 48’ race car trailer in Marion, AR, a couple miles from the shop. Was traveling from Tc to KY for a race.Called several places to attempt to get the spare installed, to no avail. DeWayne told me to come on over, but there may be a wait as the guys were getting ready to go to lunch. I got there and DeWayne got the ball rolling immediately, and Thomas worked through the beginning of his lunch to get me moving so I would make it.These two guys are dedicated to getting the customer taken care of and the job completed.Hats off to these two men. Excellent customer service. The kind you don’t find anymore.If I’m in the area and news services they offer, I’ll definitely be back.Thanks again!
