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August 2023 by Geno Odom
Was traveling to see my girlfriend who recently moved to West Memphis when my car decided the trip was over. As soon as I got to her job and turned my car off it didn’t want to turn back on. Someone suggested I go to German Auto Tech because I drive a Jaguar. I so happy I came here!!! The whole staff went above and beyond with each customer that walked through the door. Although they were busy (as a top notch customer service place should) they made sure to keep a level head and accommodate everyone as best as possible. I was able to get in and out even though they had to order the part I needed. I’m so used to dropping my car off and waiting several days just to get an update but not German Auto Tech. If you’re anywhere around West Memphis I highly recommend this place.
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May 2023 by Callie Johnson
Love bringing my Mercedes here for regular maintenance. This is the only place I will take it and I have always received exceptional service! All of the staff is so friendly and helpful. Also reasonably priced!Service: Auto maintenance
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March 2023 by Darletta Newson
I took my BMW 550I to them. The customer service was outstanding. They were honest about the work I needed done and went above and beyond while fixing it! They are now my go to repair people!
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January 2023 by Crystal Smith
This was my second time having a great experience with GAT, the 1st time I went I got an oil change and my air filters changed out on my BMW and they did a great job. I just recently took my car and had new parts replaced and they did a superb job. Check them out, you won’t regret it ?Service: Auto maintenance
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January 2023 by Em Dürmeier
I’ve been in twice since getting my Volkswagen, and just wanted to comment on the customer service here. This place is seriously really special. They were super welcoming and respectful, cracked a few jokes with me, and you can tell the work environment is very pleasant. It’s always super refreshing when places aren’t super calloused when trying to be professional. No comments on pricing considering my GTI costs an arm and a leg no matter where I take it, but they’ve done a great job in the past with prior repairs.Plus, they had a dog in their lobby today! +10 stars for the pupService: Auto engine diagnostic
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November 2022 by Vernessa Lester
Everyone at German Auto Tech was very professional, efficient and friendly. Glen went above and beyond to explain and demonstrate important information that will help keep my car running smoothly. Heather’s knowledge and hospitality will never be forgotten , and her smile and friendliness was a plus.The receptionist made us feel welcome the moment we walked in the office. We will always entrust our vehicles to German Auto. I highly recommend that you entrust them with your car as well. Vernessa Lester andJoli WilliamsServices: Vehicle Inspection
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November 2022 by ARTHUR KEENEY
New customer today and am very pleased with their knowledge and customer service. Will definitely use them again.Service: Auto maintenance
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November 2022 by Steve Scott
110% recommend these folks! They gave me quick and expert service, and, though I had a time crunch, they were kind enough to accommodate scheduling-wise. I forget their names, but the employees were all friendly and conversational.
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August 2022 by Lydia Wilbanks
My husband had my Audi A4 brought in for AC and radio repair. The staff here were very friendly had a quick turn around on getting my car done. The pricing is extremely reasonable. Would highly recommend anybody here!Service: Air conditioning
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August 2022 by Danielle Sanders
Love the environment very friendly and caring workers…. Every foreign car I have I bring it to them bc I know that they will get me right with no problems.Services: Electrical
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August 2022 by Melissa Edwards
German Auto Tech does it again! I have been using this company less than a year for various repairs! They never disappoint and are super reasonable! Heather is super nice and her sweet baby, Macie is a sweetheart! Give them a call for all your German automotive repairs!Services: Engine repair
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August 2022 by Kenya Powers
I have taken my 2016 BMW 428i to German Auto Tech several times for general maintenance. The customer service is always great and I never have to wait an extended period of time for my vehicle to be serviced. When I pull out of the parking lot, I can rest assured that my automobile has been serviced properly. Heather is amazing and Macy is an added treat!Service: General repairs & maintenance
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August 2022 by David Royer
Convenient drive just across the bridge from Memphis, good work and friendly service. I’ve used them twice for repairs on a Passat.Service: Engine repair
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August 2022 by Liz Royer
Had heater hose replaced and lights fixed. Grest service and loved Massey, the dog.Service: General repairs & maintenance
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August 2022 by Shalonda Lawson
Came to get our front and rear end brakes done and we couldn’t be more happy with their service. Heather and Glen provided exceptional customer service and Kyron did a great job on our vehicle. We will definitely be back in the future!!!!Service: General repairs & maintenance
