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February 2024 by Maria Aguilar
This store was yucky looking. Cashier was very nice. Store in horrible condition.
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February 2024 by Teresa Wilson
Found everything check was bad. Everything was moving smoothly.
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January 2024 by eyenounvme
The parking lot was nearly empty so there was plenty of parking. I waited in the car, so, didnt go inside. What more do you want me to say, Google?
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January 2024 by Micky
Very unprofessional employees and rude customer service. Me and my mom had to exchange a pair of shoes for a size issue, waited in line for 10 minutes at the customer service line. The customer service representative then moved to money services without mentioning anything and we waited more than 30 minutes in line. Once she was done with money services, than she said you can’t return here. Than she went back to customer service line and said we were not in line first, when she knew we were waiting in line for a return/exchange all this time. I would not recommend this Walmart to anyone and I would not rank it even the last Walmart in customer service. This Walmart has very poor customer service and management.
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January 2024 by Anita Williams
Well before the snow storm came..it was hard getting what you came for..after the snow..the shelves still was low due to some trucks being delayed due to the snow..but overall Mrs. Janice gave great welcome and should wonderful farewell when leaving in Forrest City
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January 2024 by Darrell Jones
Love the service
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January 2024 by Melvin Sykes
It was not so ok stood in line for 40 minutes just to check out
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January 2024 by CPK
This Wal-mart location is pretty well stocked in all depts . Given the fact that in area where the City of Helena & West Helena , AR . Has suffered from economic decline for many decades , many businesses and homeowners loosing their properties . Such a " Great Loss " like many cities and towns in the USA ? The work stuff is pretty helpful when you ask for help in finding products and looking up prices too .Without this Wal-Mart here most products would not not be easily available nearby the area . Unless you drive 50 to 70 miles to the nearest Lowes & Home-Depot ? Most residents are very grateful of this Wal-Mart and other businesses that are still providing products and services ... " Thank You " for your support ... Chris
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January 2024 by Frankie Rowley
Under no circumstances get Any automotive work done Done here. the staff do not care about the customers.
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November 2023 by Kimberly B
10 months ago this store received a 5 star rating and this time a 1 star. The customer service representative at the exit door named Norma asked to see our receipt due to a gallon of juice and paper towels not being in a bag. I explained that the order amounted to $85.00. I explained to her the receipt was sent to my phone. Norma then proceeded to tell my daughter to wait with the groceries while I go get my phone out the car. This would not have been a big deal if the rules apply to everyone. I observed people walking out with several items not in a bag and Norma did not stop them. The receipt did not go to my phone as of yet so I showed her my bank account transactions. I decided to do my own investigation and visit the same Walmart everyday while I was visiting my family Norma did not stop everyone on a consistent basis. Why did we get excluded? Why did my daughter have to wait at the front of the store as if we store juice and paper towels? Majority of the time Norma was on her phone and not paying attention to people who had items outside a bag. Also self check out line is a joke.
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November 2023 by aaron Bell
I buy most things at Walmart. From food to fishing needs
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September 2023 by Sarah Ferguson
Cant but tate the almost only damn store we got in town. It's this one the dollar generals the family dollar. Hayes. An the damn dollar tree an the butchers block. An for clothing ya got this or Citi trends.
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September 2023 by Larry Scott
Well stocked. Helpful employees. 3rd time I've had an issue with a card reader at the self-check isle
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September 2023 by Katina Edmond
The customer service is always a hit or miss there. Some of the employees attitudes are beyond nasty/rude. Not to mention over half of the registers are never open for check out. Having to wait in a long self checkout line for 1-2 items is very irritating.
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September 2023 by Michael Estes
Definitely getting better in the store. Employees are nice, store is usually very clean.
