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June 2023 by Chuck Haver
Lowe's is getting worse by the day. The stores are a mess! The lumber is poor quality and many times there is none out and someone has to get it or bring it down. My last 2 trips I have asked for help in different departments and nobody has ever come to assist me. Once the part I needed I could see high on the shelf but nobody came to get it down. Poor customer service is becoming the norm at Lowe's and it is a shame because they have always been my preference. ACE Hardware is smaller and looking much better and much more helpful now. They gave me the answers and parts I needed.
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September 2022 by Hannah S.
I currently work at Lowe's and at first I can say that I enjoyed working here because of the epic employees. But after a year working at Lowe's as a cashier going back and forth between customer service desk and sales floor then hearing all the nice employees left due to bad pay and irregular hours I decided to look else where for a job where I feel at home and cared about. What hurts me the most is I've worked with them for longer than a year starting pay 12.00 an hour only to move to sales floor getting paid .54 cents more when they pay new employees that started 3 days ago 13.00 starting pay. If anything they're manipulative and gossip behind your back. But on special occasions they would buy food for the break room for the employees.
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May 2021 by Susan P.
Wonderful experience purchasing appliances Ordered a refrigerator, washer and dryer. They said 3 weeks . Received a call 1 week later ! Wes and Ryan were they guys bringing them into the house and hooking them up . They were super nice. Extremely polite.All was set up quickly and with a smile
