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December 2023 by Brian T.
twin city is a joke was their on 12/15/2023 and when checking out they said we cant use cards only cash when trying to pay cash then they say cant use cash only cards ended up just walking out manger is rude and does not know her truck called their corp office they say yes we take both cash and cards dont use twin city
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October 2023 by Db H.
PROPERTY STOLEN from storage unit G-128. Do not store anything valuable, especially at the 40th St location, as there is no management on site. Don't let the security cameras fool you, as U-Haul refused to cooperate and turn over any video surveillance to Springdale police regarding my claim. There have been 3 different managers at the main location since my original claim was filed, and none would offer any assistance other than "just file a claim. That's why you purchased the monthly insurance". The Insurance company (Rep West) says it is the fault of U-Haul, so they won't pay the claim. U-Haul won't respond to requests from Springdale police, so I am missing property and stuck. Certainly smells of an INSIDE JOB. D. Horton
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August 2023 by Mr. And Mrs. Wilson
The gentleman at the front went above and beyond to help me out. This is hands down the best UHaul location I have ever been to. I would recommend anyone use this location.
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May 2023 by Brikki H.
Emily made the process of moving a super easy, We were able to get an affordable rental in a timely manner. Would recommend
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February 2022 by Teresa Nelson
Fast easy check in. Friendly service.
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February 2022 by Devon Nelson (Bigdexter)
Very friendly and great to deal with
