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April 2024 by Allison Jensen
Awesome experience for my daughter. I booked her appointment on-line ahead of time and got right in. Staff was super friendly!
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March 2024 by Charles Trudo
Quick and efficient. No waiting with an appointment made the morning of.
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March 2024 by Kristin Garling
The nurse practitioner that saw me was amazing! She the sweetest person, and I was so sick. I’ll definitely be back.
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March 2024 by Allison C Turner
Donna was so helpful to me! I was sick and having trouble finding my information for my insurance. They do not have access to insurance companies. This company should do better. But Donna sat next to me in her cute sweater and got the help I needed. Thank you Donna!
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March 2024 by Jeannie burks
I had my 8 year old grandson last friday. Jumped online with my Mercy urgent care 5 minutes from my house Elm Springs rd within a house. With in a hour he was seen and treated.
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March 2024 by lupe ruiz
Excellent service
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March 2024 by robert anglin
Went in for a sore throat and awful cough complained of pain in my chest and throat. Never once looked at my throat just ran test after test. Told them i was having trouble sleeping because of the cough still nothing. Didn't prescribe me anything. Seemed very rushed. Probably won't be going back and I've been using them for the last 2 years. After my mom went up there and told them I was still coughing hard and I was having trouble sleeping they sent cough pearls kinda a joke of a doctors office. You’d think if you’re coughing a lot in the office and complaining about throat pain, trouble sleeping, and a cough you’d think they’d atleast look at your throat or even if it’s not a narcotic give you some type of cough medicine that would work better than over the counter syrup and cough pearls that don’t even work. Don’t go here it’ll be a waste of time
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March 2024 by Kim Shirel
Easy to get a quick appointment and exam was very thorough.
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March 2024 by Preach to the Nations Scott Tyler
Friendly, courteous check in
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March 2024 by Jenna Johnston
Very intelligent and kind and thoughtful team that was so helpful!
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March 2024 by Josefina H
Ended up being there for more than an hour to not even get my ears checked. I went to this same location by mistake, the next morning, thinking the nurse I had spoken with was at this location. The receptionist literally told me why I was there again if I had just been seen the morning before. I have never been this sick. The other Mercy clinic that I went to gave me another flu test and tested positive and received treatment for the flu and an ear infection. Normally I would not post any reviews especially negative ones, but this is not ok, especially when people visiting are feeling really sick.
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December 2023 by Saraya Dodd
Front staff was very kind and helpful. I came in with a cold and wanted to get a hand on it before Christmas, to see if there was anything else I could do to help get it under control. The nurse practitioner that I saw with long red hair was extremely condescending and rude. When I asked questions she acted irritated and as if my questions were stupid. Told me to keep drinking water and taking Sudafed if it helps. Truthfully, I have never been treated like this at a place of healthcare. Will never go back.
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December 2023 by Rebecca Farris
Very fast check in. Very professional and friendly. Didn't have to wait long to get called to get help with my accident. Donna was the best fp I have ever met. She knew exactly what to do. Sent me to a orthopedics dr. Because something didn't look right on my xray. She could see something was broke and it was, she was correct. Thanks Donna
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November 2023 by Danny Maxey
I went to Mercy’s Springdale urgent care November 4 because I had been exposed to covid and woke up with a severely sore throat. We used the online check in feature to set an appointment. That’s really helpful. The people working at the clinic were perfect, from check in to checkout. The person at the reception desk, the nurse, and the nurse practitioner who served me were efficient, welcoming, and knowledgeable. Most importantly, each of them made me feel as though I was THE person they came to work to take care of. That’s a neat feeling.
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November 2023 by Ryan Veidt
Had to go on Thanksgiving due to a family football gone wrong event, and had the best trio helping me with my injury. They were quick, polite, and helpful with how to take care of what I needed to do after my care.
