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October 2023 by Jonathan Quintanilla
Definitely recommend this shop to anyone who’s needing tire work done, communication and service was awesome, Aaron was extremely helpful and mindful of the work he was doing with my tires and wheels. Will definitely be coming back for any other tire service needed!
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July 2023 by Kahner Shaffer
Aaron went above and beyond to make sure the experience with Legacy was a great one. From the communication portion to the work done, he was professional, polite, and had a customer focused attitude. I will be going here again!
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December 2022 by Jaret long
Moses was great help and very knowledgeable he gave me great price on tires and let me know what I needed
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December 2022 by Keith Delorey
Great people and great service!Definitely going back when I need new tires and suspension.
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November 2021 by Travis C.
DO NO BUY TIRES FROM WISE TIRE IN SPRINGDALE ARKANSAS! Went here to check out there prices and found a nice set of 37s for my truck well they got two tires on( which took 5 hours) and realized that they had a mismatched set (mismatched size) no big deal they told me give them a few days they would get the other two tires in! A months passes and every time I call I am told it will only be a few more day (if I could even reach someone). I went back in and picked out a set (after they tried to sell me my two old tires back) for my truck dropped it off and they put the new tires on it told me it was done a day and a half later. After picking my truck up I realized they put several gouges in my wheels with the tire machine then when brought up they decided to half ass fix it with putty and spray paint and the tires they put on my truck are not the ones I picked out they gave me tires that are unbalanceable per another tire shop. I'm will not be letting them touch another vehicle of mine and will now be out the cost of new tires and wheels due to damages done by wise tire LLC in springdale Arkansas. Oh and they also kept my spare tire that I had told them several times I wanted to keep as a spare so they still owe me that tire!Also the tires of mine the owners cousin tried to sell me back were for sale and I know that one of them has a plug patch pretty much in the sidewall so buyers beware.
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November 2021 by Ethan L.
Don't come to this place change you tires . They don't know what they doing . They gone damaged you rims and tires . Trust me go somewhere else.
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November 2021 by Alexandra K.
DONT GO HERE! THEY'RE SCAMMERS! I made the Mistake of buying a new set of tires through them. Within a week one had a hole in it and I took it to them to be fixed. They claimed it was unpatchable so I needed to leave it overnight and pay for a new tires upfront but would be reimbursed for that tire (because it was on warranty) when I picked my car up. I went to pick up my car the next night and it still wasn't ready, so they finally put the new tire on why I was sitting there but the office was closed so I wasn't reimbursed. It was dark so once they said it was ready I jumped in it and left. About a week later I noticed another tire going flat and went to look at the rest only to realize NONE of them were my new set. They were all four different brands and clearly used. When I took it in to pick up the reimbursement and confront them about this - they claimed they had no idea what was going on or why they were like that and couldn't find the paperwork for my car. They said they would call me with information by the end if the day (this was a friday) it's now the end of the day on MONDAY and I can't get them to take my calls, answer my text or anything. I'm now stuck with these tires that aren't what I'm paying fo with my credit account. I have no idea what to do!! DONT GO TO THIS PLACE!!! THEY ARENT HONEST. THEY SCAM. AND I HAVE NO IDEA HOW THEYRE EVEN IN BUSINESS. Not to mention, I've witnessed The receptionist have to pay someone out of her own wallet because they didn't have $70 in the drawer. And no, they still haven't reimbursed me for the tire they "replaced" either.
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August 2021 by Joseph L.
WARNING!! Don't go here. I was here for the span of 2 days/7 hrs. They stripped 3 of my custom lug nuts and a wheel bolt, didn't tighten 5 lugs on 2 wheels and almost lost the lugs while driving, one tire had 20 psi another 40 psi mine should run 65psi, when I requested a refund to the store manager the owner calls me an hour later and calls me a scammer for telling him I was going to leave a review describing what happened. They told me they where going to fix the issues and when I show up they make me wait for 4 1/2 hrs before telling me to leave without fixing the issue. So I had to drive 45 miles back home on a flat tire. Go anywhere else but here.
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August 2021 by Justin Y.
If y'all wanna go there and get your wheel lock screwed up to death, come here. Also I brought it to there attention, they're gonna charge me extra to fix there mistakes trying to remove the lock from the wheel.. wise tire more like a wise mistake.
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June 2021 by Missy W.
Absolutely awful company. First off, if you go while the owners are there good luck. Mrs. Wise pretty much just sits there and yells at the receptionist for doing things wrong and not being trained. (Hello. Whose job is it to train them??) Second, The Wise's son was running around the shop unsupervised (one of the large stacks of tires could have easily fallen on him) and had poop leaking through his diaper. I quietly spoke to a couple people who work there and was informed that they received zero training and don't get paid the correct amount, if they are paid at all. Mr. Wise has had some pretty bad run ins with the law...just Google his name. These people have no business running a company. They treat their employees like trash and sell cheap, crappy tires.
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May 2021 by Margaret W.
I called the store because I had to get a tire immediately.(the tire was losing air constantly but no sign of why) I was thrilled to just get a used tire so the gentleman on the phone told me "$25 per tire or $90 for all 4 plus $10 to install each " l thought that sounded wonderful but I couldn't afford all at once so I agreed and said I would just get one a week or so. He surprised me by telling me to come in, they will put all 4 tires on and I can pay when I could. i received FOUR EXCELLENT TIRES and the owner Cody sent word to me to "have a wonderful day and pay when I could" I have NEVER had such an amazing experience. this is a business who puts their customers first and willing to help you out. Every person in that shop was polite and sincere. I will never go anywhere else to get tires and I suggest you do as well, you will not be sorry!
