Harps Food Stores is a friendly and welcoming grocery store known for its helpful staff and good service. Customers appreciate the quality of the products and the welcoming atmosphere, which feels more like visiting an old friend than shopping. Employees are described as kind, patient, and hardworking, often going above and beyond to assist customers. One employee, in particular, was praised for her excellent customer service when handling a mistake with a special cake order, offering to fix the issue and even providing a small discount. The store on Butterfield Coach in Springdale is noted for its friendly employees, with one customer mentioning that Judy always makes shopping enjoyable. Shoppers find it easy to shop here, with quick in-and-out experiences compared to other stores like Walmart. While some mention that everyday prices can be high, the store offers good sale prices, especially on meat. Overall, Harps is seen as a store where staff are friendly, helpful, and dedicated to making shopping a pleasant experience.
