9AM - 5:30PM
1910 S Thompson St, Springdale“Everyone in the process has been great. Customer service is superior. I highly recommend UB. Kelly and Yarly were a great help in getting the accounts set up and helping me get the mobile app up a going. Thanks to Emma St staff for all their assistance when I go in to do my banking.”
7:30AM - 6PM
2600 S Thompson St, Springdale“Jake Cooper at United Bank is without a doubt the best banker I have ever dealt with. United Bank truly is a community bank and it shows. You will be hard pressed to find better customer service anywhere else.”
“I love these people. I was so intimidated with my first car buying experience and they were willing to walk me through the whole process and show me what to expect. Carrie is like my new bff- she was/is SO helpful. She even helped by showing me vehicles that would meet their approval standards to make the process faster!”
“Our first experience with Bank OZK. We purchased a cd - advertised rate best in the area. Pamela Williams was very knowledgeable, thorough and personable. Very pleasant transaction.”
“We switched from Arvest Bank to Chambers Bank and it's the best move we've ever made for banking. First, there system does not "switch" transactions to cause over draft fees. A debit charge shows up and stays in line. The service inside and drive thru is positive, friendly and we're never "rushed". Our last visit was regarding a loan. The loan officer was so honest about our options. He even recommended a Reverse Mortgage instead of a bank mortgage. That's impressive to me.”
“Excellent, personal service. Staff are very informative and helpful. In house banking decisions. Small bank feel with all the conveniences of a larger institution. They invest in local businesses.”
9AM - 5:30PM
6706 W Sunset Ave, Springdale“Updated… UFC reached out and corrected the situation…We have been a member at this credit union for years have five different accounts my wife’s debit card expired back in August. She has requested it twice online and we’ve never got it. I went into the Springdale location on Sunset and ask if they could print her one. The lady behind the counter said yes we can print it but you cannot get it. She Hass to be here in person, I said I have ID and I’m on the account. Why can I not get it and she said she hast to be here to get it so that means she has to takeoff work to come down here to get a card that’s ridiculous. We will be moving our accounts to a different bank. I advise you not to use United Federal credit Union. They have no customer service at all and it’s no telling where they’ve supposedly sent these other two cards.”
“I'm glad Chase is finally in NWA. Staff has done a great job supporting my needs. Thank you to the bank manager for accommodating my business requests. Best bank I have ever done business with.”
“Just wanted to say I’m sad to hear that estella isn’t working there anymore but I was very content with a young lady named anallely I believe she was very helpful and great with her communication. She made my experience delightful and better than last time I had with another young lady who I can’t recall her name but barely knew what she was talking about. Encounters like these are why I’ve been banking with Arvest for years and still will remain a loyal customer.”
9AM - 5PM
415 W Emma Ave, Springdale“Trishia was awesome!!! She gave me a detailed description of various accounts that best suited my banking needs. she followed up a few days after opening my account to make sure everything was going well with my online account as well. I know my money is safe with ARVEST!!!”
“I have worked with both Jemmy in lending and Cesar upfront. They both do an absolutely phenomenal job. I feel they both have went above and beyond in many aspects. I never thought I’d have a relationship with my local bank until encountering these two .”
“So glad you guys are closed for Juneteeth!
This is a great day to celebrate after the young republican party forced the democrats to free the slaves after they had refused to previously”
“I was an employee of the bank for 9+ years - from the pre-opening in 2005 until 2014. So, I've been gone long enough that I can't confirm or deny issues others may have had. But no one intentionally would answer fraudulently on transactions. I'm sure, like many other places, front line employees may not have all the answers and try to appease the customer rather than trying to look inept. I've continued to bank at LNB even though I wound up working for another bank and have since gotten out of banking. Their folks are some of the best in banking that I'm aware of in NWA. It's my bank - and my legacy...”
“Maria Balderas helped us through our personal loan process and made everything so fast and smooth! We appreciate her help! We will definitely return for any future needs!”