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March 2024 by Parrot Sarnoso
Dont go there if you want to renew your tag. Dont waste your time. Do your renewal online. Is fast and easy. Just takes 10 minutes and your tag arrives in the mail in 10 days. In the meanwhile you can legally drive with a copy of the receipt. Keep this receipt in your gloves compartment.
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March 2024 by Sam Davis
Gets pretty backed up/congested at times.
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March 2024 by Libby McCurley
Great experience! Showed up 20 minutes before the office opened on a Friday and there was already a long line so I was not optimistic about getting in and out quickly. However, the doors were opened promptly at 8:00 and a pleasant employee began directing customers to the appropriate lines for their transactions. I was there to help my daughter get everything transferred to Arkansas after her recent move so we needed to accomplish several things (title transfer, plates and license). We were helped within 10 minutes of being there and all employees we encountered were kind and helpful. During our transaction an announcement was made that their card readers were down and if you didn’t have another method of payment they would not be able to assist you. We did not have another method of payment, but our assistant, Wilton, allowed us to go ahead and start the process, then leave to get money from the ATM and upon our return he called us up and completed our transaction. Even with the long line, the card reader issue and the fact that we were there to get several things done, we were out in under an hour with everything taken care of. This is by far the best DMV experience I have ever had! Way to go staff! And a special thank you to Wilton for taking such good care of us! You are awesome?
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March 2024 by Beverly Jackman
We arrived when they opened, always a good idea. They are very busy. Because we arrived early and were prepared with proper paperwork, we were there for less than 20 minutes.
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March 2024 by Lightningfreek
Came in and #80 was being called , and I pulled #40 on the next letter (60 away). I left 35 minutes later and they were on #87. Idk if it doubles as an immigration office but it seemed so busy. I didn't understand it.
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March 2024 by Becky Karnish
Fast and friendly service!!
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February 2024 by Kendra Ferguson
Most efficient DMV in NWA!
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December 2023 by Udayirona Jericho-Saucedo
Quick today unlike any other days ??♀️
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November 2023 by Jana Petty
This is the fastest dmv I've ever seen
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November 2023 by Ellie Rowlan
**Edit** the lady who was helping me today was the rudest and most condescending person I have ever met. She was not nice to a single person she was with and I so dearly wish I had gotten anyone else. The DMV is stressful enough, you don't need to go adding to that stress.Let's be honest no one likes going to the DMV or waiting for hours to receive help; however, with that said, the people at this place were at least trying to get people in and out as efficiently as possible. They had an organized line outside, tickets for when you got indoors, and clearly marked lines for the Assessor and Collector area. They were mindful of social distancing and wiped everything down in between people at the counter. The gentleman that helped me today with my DL was very efficient, helpful, and funny nonetheless. It made the whole process feel less stressful as he was very knowledgeable and knew exactly what needed to be done to get my DL changed from TX and AR. Overall not a bad experience at all :)
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October 2023 by Angela “Ang” Bishop
Don't be discouraged about a long line. They are quick and do their very best to get you in and out FAST! And they're very courteous about it too!
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October 2023 by Jill S
Awesome!!! All employees were helpful and happy. Only took 20 minutes!! Wi) go back definitely.
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October 2023 by Kayn Eusebio
I remember a few years ago spending hours for my number to be called. Today I went in and out within 20 min (I had extra stuff to do). I'm sure it would have been less time. I think the representative's name was Lisa (I'll update the name when I confirm it). However Lisa was super nice, knowledgeable, deserves praise for being an amazing employee.
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October 2023 by Cathy
Charged me property tax for years that I lived in another state and would not budge no matter what proof I offered. Don't move out of state unless you are positive that you are ne er coming back or you don't mind accumulating a tax bill for all the years you are gone. Prepare to spend 2 days and encounter road block at every step
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August 2023 by James Merrell
Damon made me pay two separate transactions, with my debt card charging me $2 extra. Could have been done with one transaction. His supervisor was rude and had no way to fix there mistake.
