-
April 2022 by Haley Wilcken
I contacted Big Country Toys after accidentally buying a set for my son that was missing a piece. Their customer service was incredible. They responded promptly, were extremely kind and understanding, and sent a whole new set for my son immediately! My 3 year old was over the moon about finally having a tailgate on his trailer!
-
June 2021 by Stacy Martin
Big Country Toys has the best customer service. Great toys. Highly recommend.
-
November 2020 by Errica Cusolito
Customer service was very helpful! Everyone I spoke to was kind and knowledgeable.
-
October 2020 by Jennifer Hamlin
Discovered this brand a few years ago and have been impressed! Quality is great, especially for the price. Little boys can be rough on toys but these seem to hold up as well as more expensive brands. What really put the icing on the cake though is customer service. We ordered some toys and one arrived broken. I contacted customer service and had a response within 24 hours and they went above and beyond to make it right.
-
October 2020 by Alyssa Querrey
Best customer service, quick response, and very friendly! Will always purchase from them!
-
December 2019 by Taylor Barnett Sciple
We have tons of Big Country Toys! My kids LOVE them!!! Just got the whole book set and they are ADORABLE!!!! Can't wait for my kids to open them on Christmas!!
-
October 2019 by Undean Arender Thompson
Their toys are the best . The animals are so life like, The people are so nice and honest!!!
-
October 2019 by Amanda Graves
Such a great company, quality toys that the kids just love!!!!! 100% recommend Big Country Toys
-
May 2019 by Olivia Askren
All of these toys are super durable and fully functioning! My kiddos love to do what they see dad doing and these toys allow them to!!! We're so excited to get the newest baler!!! Also, we had a bale spear break and I emailed the company about purchasing a replacement and they sent me a brand new one at no cost to me the same day!!! I highly recommend these toys!!!!
-
February 2019 by Tiffany Denton-Salinas
Well... we own about every one of their toys! My son loves their toys!!! He even asked Santa for them!! My first great experience with the company was right before Christmas when they were sold out of the toy box that turns to an arena and a farm!!! That was the one thing my son had his heart set on!! I looked at every company that sold them and found one at Atwood's and paid almost twice what the catalog said!! So I called and spoke to a very nice lady (wish I could remember
-
February 2019 by Wanda Longson
Good quality and the kids love them.
-
November 2018 by Rebekah Chouinard
We got the two bouncy horses for the kids to play with during family get togethers and it ended up with parents racing one another and the horses stood up to it! I was really impressed with the quality! And their customer service team is lovely. We just received the barrel racing barrels and I'm very excited to see what Christmas shenanigans will be like. Also when they shipped the barrels to us they didn't use an extra box. It just came in the box that you would buy off the shelf and I seriously respect that.
-
December 2016 by Reegan Mitchell
: I just wanted to say thank you so very much for your outstanding customer service! I purchased the bouncy bull and it unfortunately popped along the seam right after my husband pumped it up. I emailed you on Christmas eve explaining this. I received the nicest call December 26th from Jamie telling me I should receive a new bouncy bull as well as an extra toy for my lil cowboy by Wednesday December 28th. I just wanted you to know how much I appreciated this! I will definitely be buying more products from you in the future and recommending your company to all my friends and family! Thanks again� Happy new year
